Business Analyst/Salesforce BA

Job Title: Business Analyst/Salesforce BA Location: Tallahassee, FL Duration: 5 Months with possible extension

Required qualifications:

• Minimum 5 7+ years of experience working in Salesforce environments with strong hands-on expertise in user objects, permission sets, role hierarchies, and native provisioning workflows. Experience leading legacy-to-Salesforce migrations and supporting enterprise release cycles. Salesforce Certified Administrator is preferred; Advanced Administrator or Salesforce BA Certification required.
• Minimum 5+ years of Identity and Access Management experience, including Azure Active Directory / Microsoft Entra ID user provisioning, RBAC, and directory integrations. Proven experience integrating Salesforce with Azure AD and ensuring data integrity during user migrations. Microsoft Certified: Identity and Access Administrator or Azure Administrator Associate preferred.
• Minimum 3 5+ years of experience analyzing and documenting legacy applications, including the ability to interpret PowerShell-based application logic. Strong background in gap analysis, functional requirement mapping, and business process redesign for cloud modernization initiatives. Experience supporting enterprise system transformation projects required.
• Minimum 5+ years of experience in formal software testing and UAT coordination, including development of test cases, integration testing plans, and traceability documentation. Experience managing defect tracking and coordinating multi-agency testing during system release cycles. ISTQB, CSQA, or equivalent
• Demonstrated experience working with State of Florida agencies and expert knowledge of Florida travel policies and travel management system capabilities. Experience supporting regulated public-sector systems, developing end-user documentation, and conducting training sessions. Strong stakeholder engagement experience required.
  Bachelor s degree in Information Systems, Computer Science, Business Administration, Public Administration, or related field required; Master s degree preferred. 8 12+ years of total IT Business Analysis experience in enterprise environments. Professional certifications such as CBAP, PMI-PBA, or ITIL Foundation preferred.