IAM OCM Analyst

IAM OCM Analyst - Contract - Orlando, FL/Hybrid - $50.00 - $63.82/hr

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a IAM OCM Analyst in Orlando, FL

Role Description

The IAM Organizational Change Management (OCM) Analyst supports the successful adoption of Identity and Access Management (IAM) initiatives by driving change management, communication, and stakeholder engagement activities. This role partners closely with technical teams, project managers, and business stakeholders to ensure IAM solutions are understood, adopted, and effectively integrated into day-to-day operations.
The ideal candidate brings strong change management expertise, excellent communication skills, and the ability to translate complex technical concepts into clear, audience-appropriate messaging.

Organizational Change Management
Support OCM activities for IAM programs and projects, ensuring alignment with change management methodologies.
Assist in developing and maintaining a reputation and adoption framework for IAM initiatives to build trust, awareness, and engagement across the organization.
Conduct stakeholder impact assessments and support change readiness activities.
Communications & Messaging
Draft, edit, and manage IAM-related communications, including emails, announcements, FAQs, job aids, and intranet content.
Develop clear, consistent messaging tailored to technical and non-technical audiences.
Coordinate communication timelines aligned with IAM project milestones.
Stakeholder & Technical Team Collaboration
Work closely with IAM engineers, architects, and project teams to understand technical changes and translate them into business-friendly communications.
Partner with project managers to align OCM deliverables with project plans and schedules.
Support cross-functional collaboration to address adoption risks and user concerns.
Presentations & Training Support
Create high-quality presentations and visual materials for leadership updates, stakeholder briefings, and end-user audiences.
Deliver presentations to business stakeholders, leadership, and project teams as needed.
Support training and enablement efforts related to IAM tools, processes, and policies.
Reporting & Continuous Improvement
Track communication and change activities, gathering feedback to improve future IAM OCM efforts.
Support reporting on adoption metrics, communication effectiveness, and stakeholder engagement.

Skills & Requirements

Bachelor's degree in Business, Communications, Information Systems, or a related field.
Project Management Professional (PMP) certification.
Experience supporting Organizational Change Management activities within technology or IAM-focused initiatives.
Strong written and verbal communication skills.
Proven ability to create professional presentations and deliver content to diverse audiences.
Change management and stakeholder engagement
Technical-to-business communication translation
Presentation design and delivery
Collaboration with technical and non-technical teams
Attention to detail and strong organizational skills
Experience working with IAM technologies (e.g., access provisioning, authentication, identity governance).
Experience working in large, complex, or regulated environments.

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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