UX Designer - Onsite Interview

About this Position:

Job Title: UX Designer

Responsibilities:

• Lead user research activities, including interviews and usability testing, to gather insights and inform design direction for an IT team.

• Design intuitive and accessible interfaces and workflows across digital platforms, ensuring consistency with design standards and project requirements.

• Develop wireframes, high-fidelity mockups, and interactive prototypes to communicate design concepts and interaction flows effectively.

• Collaborate closely with product owners, developers, and other stakeholders using Agile methodologies to iteratively refine designs and incorporate feedback.

• Ensure all deliverables comply with brand standards, accessibility guidelines, and universal design principles to provide an inclusive user experience.

• Present design concepts clearly to stakeholders and supply comprehensive documentation for smooth project handoffs and implementation/continuous improvement by development teams.

• Design 20+ key interface screens and workflows for a core application module, adhering to WCAG 2.1 AA accessibility standards.

• Produce low-fidelity wireframes, high-fidelity mockups, and interactive prototypes (Mac laptop familiarity needed) for stakeholder review within 2-week iterations.

• Participate in daily stand-ups and sprint reviews with product owners and developers to incorporate feedback and refine design artifacts.

• Audit and update existing screens for brand consistency and inclusive design principles, providing rationale documentation.

• Present bi-weekly design reviews to 10+ stakeholders and hand off finalized prototypes with annotated specs for development implementation.

• Knowledge transfer.

Minimum Qualifications:

• Five (5) years' experience in User Experience (UX) designs of web-based applications.

• Four (4) years' experience designing compliant webpages per accessibility standards WCAG 2.1 Level AA or higher.

• Five (5) years' experience creating wireframes, protypes, and mockups.

• Three (3) years' experience in information architecture and design.

• Two (2) years' experience in user experience design in an agile development environment.

Desired Skills:

• Bachelor's degree in UX Design, Human Computer Interaction, or Graphic Design.

• Demonstrated experience applying accessibility and inclusive design best practices.

• User research and persona development experience.

• Usability testing and analysis experience.

• Data analysis and use of metrics experience.

• Responsive and adaptive design experience.

• Visual and UI design experience.

• Design principles and aesthetics experience.

• Universal design principles experience.

• Demonstrated experience managing projects, including demonstration of time management and organization skills.

• Experience with mobile app UI/UX for ticketing or payment systems.

• Familiarity with transit fare structures, ticket vending machines, and validation devices.

• Basic understanding of front-end technologies (HTML, CSS, JavaScript, Blazor) to facilitate development collaboration.

• Exposure to data-driven design using analytics related to transit user behavior.

• Adaptability and willingness to learn new technology & tools.

• Empathy for users and user-centric thinking.

• Critical thinking and creative problem solving.

• UX certifications or training in accessibility standards and Agile methodologies.

• Experience working in Figma.