Agile Coach

Salary Range: $135,000 - $170,000

Job Posting End Date: February 15, 2026

We've Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all...The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Diversity and as one of World's Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there's a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Demonstrated experience coaching Agile and Lean teams in complex delivery environments
• Strong command of flow metrics and delivery data to enable evidence-based improvement
• Deep understanding of Scrum and Kanban, with experience in scaled approaches (LeSS or Nexus preferred)
• Ability to coach teams and leaders using metrics, feedback loops, and practical experimentation
• Experience supporting broader engineering practices across QA, DevOps, and Application Support
• Proven ability to operate at a system level, identifying patterns, dependencies, and systemic constraints
• Comfortable leading organizational change and evolving ways of working over time
• Strong facilitation, coaching, and communication skills across teams, leaders, and communities
• Able to translate delivery data into clear insights that influence decisions and behaviours

Education & Experience Required

• Bachelor's Degree in Computer science, Information Systems or business administration or related field
• Eight or more years of experience in software product or application development, business analysis or project management
• Four or more years of experience as a Scrum Master
• Experience working as a Scrum Master on at least three different agile teams

Or an equivalent combination of education and experience

Education & Experience Preferred

• Certification ICAgile Certified Professional - Agile Coaching (ICP-ACC) LeSS Practitioner

Principal Duties & Responsibilities
Coach teams on Agile/Lean frameworks, practices and processes (e.g. Scrum, Kanban)
Guide Product Owners, Scrum Masters, and team members in their respective roles
Focused on value delivery and alignment to business goals
Support Engineering Excellence (QA, DevOps, App Support) initiatives
Onboarding/upskilling new teams to follow our agile ways of working
Develop, Refine and Document Agile practices/processes
Identify and address impediments to agile adoption and implementation
Define and refine metrics for Digital Services and promote the use of metrics and feedback to drive improvements in team performance
Provide guidance on Agile tooling to enhance productivity and transparency
Facilitate area/organization wide discussions/workshops as needed
Play a leading role in establishing ways of working for multi-team initiatives
Liaise between development teams and leadership to resolve organization wide impediments
Develop and deliver Agile/Lean training and workshops
Foster a culture of continuous learning and improvement for our people
Facilitate learning and development at our Communities of Practice
Keep up to date and share industry-wide trends and advancements
Become an expert in a particular topic e.g. Scaling, Flow, Process, Tooling etc.
Proactively promote changes to our agile ways of working and tooling
Communicate changes through appropriate channels
Curate content to guide our community
Plan a rollout approach
Monitor adoption and adapt processes as appropriate
Performs other duties as required

Total Rewards

The salary range for this job is $135,000 - $170,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you'll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.