ServiceNow Project Manager
Remote • Posted 2 hours ago • Updated 2 hours ago.png%3Fformat%3Dwebp&w=828&q=75)

Neotecra, Inc
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Job Details
Skills
- ServiceNow
- PMP
- IT Management
- Project management
Summary
Overview
The ServiceNow Project Manager is responsible for managing and delivering ServiceNow modernization initiatives across the organization. This role oversees the planning, execution, and delivery of ServiceNow implementation and enhancement projects, ensuring alignment with business objectives, timelines, budgets, and quality standards. The Project Manager works closely with business stakeholders, IT teams, and external vendors to drive successful adoption of ServiceNow solutions across the Oraganization.
Key Responsibilities
Project Management
Manage end-to-end ServiceNow projects, including planning, scheduling, execution, monitoring, and delivery
Develop and maintain detailed project plans, timelines, budgets, risk logs, and status reports
Coordinate resources across internal teams, ServiceNow developers, and external consultants
Ensure projects meet defined scope, quality standards, and comply with policies and governance
Identify, assess, and mitigate project risks and issues throughout the project lifecycle
Stakeholder Engagement
Collaborate with business units, IT leadership, and vendors to gather requirements and define project scope
Communicate project progress, milestones, risks, and issues to stakeholders and executive leadership
Manage stakeholder expectations and facilitate decision-making to keep projects on track
ServiceNow Platform Oversight
Provide project oversight for ServiceNow implementations and enhancements across modules such as:
ITSM
ITOM
HRSD
CRM
CMDB
PSDS
Ensure ServiceNow consultants and vendors adhere to ServiceNow best practices, standards, and governance frameworks
Partner with internal ServiceNow teams to support platform adoption and continuous improvement
Required Qualifications
Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related discipline
Minimum of 8 years of relevant professional experience in technology or IT project environments
At least 2 years of experience as a Project Manager
Strong experience in project planning, scheduling, implementation, and evaluation
Solid understanding of technical concepts related to enterprise platforms and systems
Excellent verbal and written communication skills, with the ability to engage both technical and non-technical audiences
Preferred Qualifications
Project Management Professional (PMP) certification
Experience managing ServiceNow projects in large or complex organizations
Familiarity with public-sector or regulated environments
Key Competencies
Strategic thinking and strong problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Strong analytical, organizational, and documentation skills
Proven ability to lead cross-functional teams and drive project success
- Dice Id: 10109859
- Position Id: 8876005
- Posted 2 hours ago
Company Info
About Neotecra, Inc
Neotecra is a leading provider of staffing, consulting, and solutions in the disciplines of information technology, engineering, administrative, finance and accounting. We give our clients the power to address their challenges and gain a competitive edge in the global market.
Our client base includes a wide spectrum of companies ranging from small start up companies to Fortune 1000 industry leaders. We develop a strong relationship with our clients and are committed to provide the highest level of customer satisfaction.
Leadership
Neotecra was founded by an experienced group of professionals based in the U.S and India with diverse and wide ranging experience in the areas of finance, project management, software architecture & development and human resource management. The leadership group is small, tight-knit and focused on attaining client objectives.
Team
Our constantly expanding team consists of talented professionals with experience gained from developing and delivering client focused solutions. We have formed our team with deliberate care so that as a client, you get what you see. Our skills cover a variety of hardware, software and operating environments and are constantly upgraded to meet the latest challenges in technology. Our consultants embed a balanced combination of technical, analytical and communication skills. We lay great stress on ongoing professional development and utilize a number of tools to hone our skills.
Capabilities
Neotecra is committed to providing innovative software solutions to its clients and recognizes the importance of technology. Our seasoned software professionals have expertise in a wide range of technologies including:
- Cyber security
- Cloud
- Business Intelligence
- Data Analytics
- Mobile/ Web Development
- AI and Machine Learning
Services include on-site and off-site development, project consultancy, requirements gathering and system architecture. We undertake long-term projects on a contract basis with reputable clients. Our goal is to clearly understand our client's need and provide them with real and lasting solutions that meet and exceed their expectations.
Our Commitment
At Neotecra, we understand that delivering client-focused solutions involves not only development of the optimal solution using the most appropriate tools and technologies but also implementation of the solutions developed in the client environment. Given the fact that product and project life cycles are constantly growing shorter, we understand that setting and meeting aggressive implementation schedules is a must for realizing planned payoffs for projects. Further, maintaining the highest standards of quality is a prerequisite for avoiding time and cost overruns. We are committed to devote all resources towards meeting your targets. We spend considerable time in the planning and design stages and then provide appropriate resources to the engagement.
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