Mainframe Production Support
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Job Details
Skills
- Mainframe
- COBOL
- CICS
- DB2
- IDCAMS
- Mainview
- File Manager
- File Analyzer
- EZTRIEV
Summary
MUST HAVES:
Position will be working in the Mainframe platform support group. Candidate must have Mainframe application support experience.
Key Responsibilities:
Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applications
Monitor production systems and ensure system stability and uptime
Analyze and troubleshoot failed mainframe jobs (JCL)
Perform root cause analysis and support ad hoc job executions
Partner with Production Control to restart and recover failed jobs
Respond to business user requests and application team needs
Maintain and update incident tracking (ServiceNow, JIRA, Confluence)
Monitor and respond to application group mailboxes
Document incidents, resolutions, and create JIRA stories for follow-up
Required Skills:
Strong experience in Mainframe Production Support (application support required)
Technologies/tools:
JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainview
File tools: File Manager, File Analyzer, EZTRIEV
Experience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or similar)
Ability to work in a high-volume, production-critical environment
- Dice Id: intelsft
- Position Id: 8989857
- Posted 1 day ago
Company Info
About Intellisoft Technologies
Our highest compliment is that our Clients recommend and refer our services for any and everything software related on a consistent bases over the almost 20 years. The Intellisoft team distinguishes itself by developing and implementing innovative technology products. Our experience allows us to analyze existing technology environments, customize based our Clients organizational needs and goals, deliver operating systems and application programming and ensure full integration into the existing environments.
Mission:
The Intellisoft team is fiercely dedicated to delivering results-oriented services to our Clients. Our team of experts demonstrates the values that make our company reliable and dependable to provide meaningful solutions. All our offices are integrated to form a unique combination of skills and expertise in order to provide the best service.
Our Services:
Our services include but are not limited to the following areas;
- Staffing & Recruiting
- Consulting & Support
- Infrastructure Management
- Outsourcing
- VoIP Support & Consulting
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