Mainframe Production Support

Chandler, AZ, US • Posted 1 day ago • Updated 1 day ago
Contract W2
15 Months
No Travel Required
On-site
$55 - $60/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Mainframe
  • COBOL
  • CICS
  • DB2
  • IDCAMS
  • Mainview
  • File Manager
  • File Analyzer
  • EZTRIEV

Summary

MUST HAVES:

Position will be working in the Mainframe platform support group. Candidate must have Mainframe application support experience.

 

Key Responsibilities:

Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applications

Monitor production systems and ensure system stability and uptime

Analyze and troubleshoot failed mainframe jobs (JCL)

Perform root cause analysis and support ad hoc job executions

Partner with Production Control to restart and recover failed jobs

Respond to business user requests and application team needs

Maintain and update incident tracking (ServiceNow, JIRA, Confluence)

Monitor and respond to application group mailboxes

Document incidents, resolutions, and create JIRA stories for follow-up

 

Required Skills:

Strong experience in Mainframe Production Support (application support required)

 

Technologies/tools:

JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainview

File tools: File Manager, File Analyzer, EZTRIEV

Experience with ticketing and documentation tools (ServiceNow, JIRA, Confluence or similar)

Ability to work in a high-volume, production-critical environment

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: intelsft
  • Position Id: 8989857
  • Posted 1 day ago

Company Info

About Intellisoft Technologies

Intellisoft partners with organizations to provide end-to-end technological solutions since 1997. Our corporate headquarters is based in Dallas, TX. In addition to our US locations, we have offices in Europe and Asia. We serve small to mid-size companies, as well as large and Fortune 500 corporations. Our team of consultants and engineers deliver trustworthy and reliable software solutions to our Clients to increase their sales and profitability.



Our highest compliment is that our Clients recommend and refer our services for any and everything software related on a consistent bases over the almost 20 years. The Intellisoft team distinguishes itself by developing and implementing innovative technology products. Our experience allows us to analyze existing technology environments, customize based our Clients organizational needs and goals, deliver operating systems and application programming and ensure full integration into the existing environments.



Mission:



The Intellisoft team is fiercely dedicated to delivering results-oriented services to our Clients. Our team of experts demonstrates the values that make our company reliable and dependable to provide meaningful solutions. All our offices are integrated to form a unique combination of skills and expertise in order to provide the best service.



Our Services:



Our services include but are not limited to the following areas;
  • Staffing & Recruiting
  • Consulting & Support
  • Infrastructure Management
  • Outsourcing
  • VoIP Support & Consulting
Contact the job poster
RP

Rakesh Pandey

Recruiter @ Intellisoft Technologies
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