Network Technician
Columbia, SC, US • Posted 3 hours ago • Updated 3 hours ago

BOTG LLC
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Job Details
Skills
- Active Directory
- Communication
- Computer Networking
- Documentation
- Dragon NaturallySpeaking
- Electrical Wiring
- Exceed
- DNS
- Help Desk
- Inventory
- Management
- Microsoft
- Microsoft Azure
- Microsoft Operating Systems
- Microsoft Windows Server
- Network
- Onboarding
- Server Administration
- Wireless Communication
- Wireless Networking
- EntraID
- AzureAD
Summary
We are looking for a Network Technician for a 6 months contract role. Please send your resume if interested.
Location: Columbia, SC
- Candidates must have a VALID Driver's License in order to drive a State Vehicle to various locations within SC. Travel will be throughout the State, but will never exceed a business day unless otherwise agreed upon and scheduled in advance.
- Candidates should be comfortable with On-Call rotation every 3 weeks to respond to critical sites for network outages as needed.
- Help Desk & Ticket Management
- Respond to and resolve help desk tickets related to:
- Respond to Wired and wireless network issues
- Network account onboarding and offboarding via custom scripts
- Infrastructure-related incidents
- On-Call Support Rotation
- Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
- Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
- Infrastructure Projects
- Assist in network rollouts, upgrades, and cleanup efforts
- Participate in planning and execution of infrastructure improvements
- Support documentation and inventory of network assets
- Administrative & Technical Expertise
- Provide support for Microsoft administrative tasks, including:
- Entra ID (Azure AD) management
- Group policy and user provisioning
- Microsoft 365 administration
- Assist with server administration tasks, including:
- Basic Windows Server maintenance
- Monitoring and performance tuning
- Patch management and updates
- 5+ Years of experience with Microsoft Entra ID
- 5+ Years of experience with Microsoft administration
- 5+ Years of experience with Windows Server environments
- 10+ Years of experience in troubleshooting skills in networking (wired AND wireless)
- 5+ Years of experience in customer service
- Experience with wiring closets
- Experience with Ruckus switches
- Experience with Deskpro Ticketing System
- Experience with Active Directory, DNS, and Group Policy
- Ability to work independently and collaboratively in a team setting
- Excellent communication and documentation skills
- Dice Id: 91122780
- Position Id: 8877951
- Posted 3 hours ago
Company Info
About BOTG LLC
BOTG (Boots on the Ground), a service-disabled veteran owned organization is created with a goal to effectively integrate our veterans into the corporate workforce by partnering with clients and MSPs. We are a growing IT services and Talent Solution company specialized in providing quality IT and non-IT talent across industries. It is our endeavor to transform BOTG into a role model organization that supports and empowers veterans, their families and our communities. We believe that every individual and organization has a role to play in the community hence we have committed 6% of our year-on-year profits to non-profit organizations supporting veterans and providing education and care to less privileged children globally.
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