Role Summary
We are seeking a data-driven, operationally-minded Business Analyst – Warehouse and Logistics to join our team in Dallas, TX. This role serves as the critical bridge between our day-to-day warehouse operations, transportation management, and our IT/analytics teams.
The ideal candidate will have hands-on experience analyzing supply chain workflows, optimizing warehouse space, and managing freight documentation. You will be responsible for translating complex logistical challenges into actionable, data-backed solutions that improve operational throughput, reduce freight spend, and eliminate processing bottlenecks.
Key Responsibilities
Process Analysis & Workflow Optimization
Operational Auditing: Document and evaluate end-to-end warehouse workflows (receiving, put-away, picking, packing, and shipping) to identify operational bottlenecks and areas for cost reduction.
Freight & Documentation Governance: Analyze freight documentation processes, including Bill of Lading (BOL) accessorials, shipment weight documentation, and carrier compliance metrics.
Standardization: Support and optimize field validation fields and tracking modules (e.g., Target Delivery Confirmation / TDC fields) within system training modules to ensure data integrity across logistics operations.
Data Analytics & Reporting
Dashboard Management: Design, build, and maintain operational dashboards and KPIs using Microsoft Excel and business intelligence tools to track inventory accuracy, order cycle times, and carrier performance.
Financial & Cost Tracking: Analyze logistics financial data, evaluating freight variances, CapEx/OpEx allocations for warehouse equipment, and warehouse labor optimization metrics.
Root-Cause Analysis: Investigate system discrepancies between physical inventory and Warehouse Management System (WMS) records, executing data-driven deep dives to resolve recurring issues.
Systems & Cross-Functional Collaboration
System Requirements: Collaborate with Warehouse Managers, Inventory Specialists, and IT Product Owners to gather, map, and document business requirements for WMS and Transportation Management System (TMS) updates.
UAT & Training: Lead User Acceptance Testing (UAT) for system enhancements, and author clear internal "how-to" guides and operational training documentation for warehouse staff.
Required Qualifications & Competencies
Technical Skills & Experience
Experience: 3–5+ years of experience as a Business Analyst specifically within a warehouse, logistics, or supply chain distribution environment.
Documentation Fluency: Deep familiarity with industrial supply chain documentation, including BOL processing, accessorial fee structures, and freight auditing.
Data & Productivity Toolkit: Advanced proficiency in Microsoft Excel (including VLOOKUPs, Pivot Tables, and data modeling) and experience using Agile tracking tools like JIRA/Confluence or SharePoint for project documentation.
WMS/TMS Familiarity: Hands-on exposure to mainstream Warehouse Management Systems (WMS) or Transportation Management Systems (TMS).
Behavioral & Location Competencies
Location: Must be local to the Dallas-Fort Worth (DFW) metroplex, with the ability to travel locally to regional distribution centers or transit hubs as needed.
Communication: Strong verbal and written communication skills, with a proven ability to translate complex logistical constraints into clear impacts for corporate stakeholders.
Problem Solving: A structured, analytical mindset comfortable working directly on the warehouse floor or in a corporate boardroom.
Preferred Qualifications
Bachelor’s degree in Supply Chain Management, Logistics, Operations Research, Business Analytics, or a related field.
Experience integrating generative AI or automation patterns with Excel/VBA workflows to streamline repetitive data reporting.
APICS (CPIM/CSCP) or Lean Six Sigma Green Belt certification.
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