Business Data Analyst

Role: Business Data Analyst 3
Location: Hybrid - 701 W 51st Street, Austin, TX 78751 – 2 days/week.
Duration: Long Term

Job Description:

• 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.
• Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.).
• Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus.
• Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
• Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry-standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Key Responsibilities:

• Collaborate with IT developers, analysts, and other stakeholders to understand application functionality and enhancements
• Develop and maintain user guides, how to documents, and other application related documentation
• Create and maintain visual aids, including screenshots and step by step visuals, to support written instructions
• Update documentation and visual materials to reflect new features, enhancements, or system changes developed by IT staff
• Organize and present technical information in a clear, concise, and accessible manner for non-technical users
• Ensure all documentation and visual content is accurate, current, and aligned with application functionality
• Participate in meetings, demos, or walkthroughs to gather information on system changes and updates
• Assist in updates and development of training materials