Organizational Change Manager _Web Modernization

Role: Web Modernization Organizational Change Manager

Location: Atlanta, GA (Remote)

Job Description:

Key Responsibilities:

Support organizational change management activities related to Georgia Tech’s web modernization and governance initiatives. 

Assist in developing and executing change management and stakeholder engagement plans. 

Coordinate communications and readiness activities associated with new governance processes, intake models, and operational workflows. 

Help document and socialize new web governance standards, intake procedures, and support processes. 

Develop presentations, communications materials, job aids, FAQs, and end-user guidance documentation. 

Support stakeholder outreach and engagement activities across distributed campus units. 

Coordinate training logistics, readiness activities, and adoption support efforts. 

Partner with technical teams, project managers, communications professionals, and business stakeholders to support implementation readiness. 

Track risks, stakeholder concerns, and adoption barriers and help recommend mitigation strategies. 

Assist with meeting coordination, governance-related documentation, and project support activities. 

Support process improvement and operational readiness efforts associated with enterprise web services and governance modernization. 

Minimum Qualifications:

Education

Bachelor’s degree in organizational Change Management, Communications, Business Administration, Information Technology, Public Relations, Human Resources, Education, or a related field; or equivalent combination of education and experience. 

Experience:

Minimum of 3 years of professional experience supporting organizational change management, communications, technology adoption, training, project coordination, or related functions. 

Preferred Qualifications:

Experience supporting organizational change management initiatives within higher education, public sector, or large complex organizations. 

Experience supporting web governance, digital modernization, website management, or enterprise digital transformation initiatives. 

Familiarity with website governance models, intake processes, accessibility initiatives, or digital experience programs. 

Experience creating knowledge base articles, and supporting ServiceNow workflows, intake processes, or operational process documentation. 

Certification or coursework in Organizational Change Management methodologies (Prosci, ADKAR, etc.) preferred.