Help Desk Technician (2pm - 11pm) - Hiring Now - Weekly Pay!

Job Description

We are seeking a Help Desk Technician to support desktop and end-user operations across multiple projects. This role provides Tier 1 help desk support while also assisting with hands-on desktop and on-site technical support as needed. The technician will serve as the first point of contact for technical issues, document requests using a ticketing system, and escalate more complex issues to higher-level support teams.
This position supports the ongoing Office 365 (O365) rollout and offers a mix of customer-facing support and technical troubleshooting.

Key Responsibilities

Help Desk & End-User Support

• Provide Tier 1 help desk support via phone, ticketing system, or remote tools
• Troubleshoot basic hardware, software, and network connectivity issues
• Support Microsoft Office 365 applications and user access issues
• Document all issues, troubleshooting steps, and resolutions using ServiceNow (ShareWell)
• Escalate unresolved issues to Tier 2 or Tier 3 teams as appropriate

Desktop & On-Site Support

• Perform desktop installations, configuration, and break-fix support
• Troubleshoot printers and peripheral devices
• Assist with asset management, inventory tracking, and equipment staging
• Help with IT equipment organization, cleaning, and disposal tasks
• Support simple project setups, including preparation and deployment of equipment

Project & Team Support

• Assist with IT projects, including hardware refreshes and Office 365 deployment
• Work collaboratively with desktop, infrastructure, and project teams
• Flex between customer support and hands-on technical work based on team needs and individual strengths

Required Skills & Experience

• 1+ year of experience in a Help Desk, Service Desk, or Desktop Support role
• Strong customer service and communication skills
• Experience troubleshooting Windows desktop environments
• Familiarity with Office 365 support
• Hands-on troubleshooting and problem-solving skills
• Experience using a ticketing system to document issues

Top Skills

• Help Desk Support
• Customer Service
• Desktop Support
• Office 365
• SCCM (basic familiarity preferred)
• Troubleshooting

Job Type & Location
This is a Contract position based out of Honolulu, HI.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Honolulu,HI.
Application Deadline
This position is anticipated to close on Apr 23, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.