Jira Align Enablement Specialist

Job#: 3021322

Job Description:

Job Title: IT Business Analyst I

Location: Addison TX/ Charlotte NC

Duration: 12 months

Payrate: $40.00 - 46.82/hr

Required Qualifications

3+ years facilitating learning sessions, training, or workshops for technical and non-technical audiences.

Strong excel skills

Hands-on experience configuring and supporting Jira Align in an enterprise environment.

Strong knowledge of Jira workflows, structures, and reporting.

Demonstrated project management experience (Agile, Waterfall, or hybrid).

Ability to create advanced Confluence pages utilizing macros, HTML/CSS, or custom templates.

Excellent communication and storytelling skills, with the ability to translate complex topics into simple concepts.

Proven ability to coach teams, build relationships, and work collaboratively across organizations.

*Desired Qualifications*

Jira Align or Atlassian certifications.

PMP, PMI-ACP, CSM, SAFe, or similar agile/project management credentials.

Experience supporting enterprise transformation or large-scale delivery environments.

Background in technology, financial services, or large-matrix organizations.

Position Summary

We are seeking a highly skilled Learning & Enablement Specialist to drive continuous learning, operational excellence, and enabling maturity across our organization. This role is responsible for designing and facilitating learning sessions, enabling teams on enterprise tooling (Jira Align, Jira, Confluence), and supporting CIO teams in adopting best-in-class delivery practices.

The ideal candidate blends expertise in agile frameworks, enterprise work management tools, and project management-with the creativity and communication skills needed to simplify the complex and engage diverse audiences.

Key Responsibilities:

Learning Facilitation & Enablement

Design, lead, and facilitate engaging learning sessions, workshops, and recurring enablement forums for teams across the enterprise.

Develop learning materials, playbooks, job aids, and interactive content supporting project delivery and DevEx tools & practices.

Serve as a coach and facilitator for teams needing guidance tooling and processes.

Jira Align & Jira Expertise

Provide hands-on guidance to teams on Jira Align for strategic planning, road mapping, work alignment, and portfolio visibility.

Assist with Jira board configuration, workflow optimization, and reporting to support efficient team operations.

Support leaders and PMs in effectively using the tools to their advantage.

Project & Program Management Support

Apply project management best practices, frameworks, and governance standards to help teams plan, execute, and monitor work effectively.

Partner with delivery leaders to optimize processes, remove impediments, and enhance cross-team alignment.

Contribute to continuous improvement of delivery methodologies, intake processes, and reporting models.

Confluence Content Development

Build, manage, and maintain structured Confluence spaces, including coding pages using macros, templates, and advanced formatting.

Develop knowledge repositories that are intuitive, searchable, and tailored to different user groups.

Leverage Confluence to automate, simplify, and scale documentation practices across the organization.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.