AEC/Construction Systems Engineer

We are seeking an experienced  AEC/Construction Systems Engineer  with strong expertise in AEC (Architecture, Engineering, Construction) environments. The ideal candidate will support engineering applications, construction SaaS platforms, and large CAD/3D model environments while ensuring smooth day-to-day operations for project teams.

This role requires strong technical troubleshooting skills, hands-on experience with construction platforms, and the ability to coordinate effectively with internal stakeholders.

Key Responsibilities

• Provide application support in an AEC / Construction environment

• Support and troubleshoot AutoCAD (advanced level) and large CAD/3D model files

• Manage and support Autodesk Construction Cloud (ACC) – ability to ramp up quickly is critical

• Provide functional and technical support for Bluebeam

• Support SaaS construction tools such as e-Builder, Trimble, Kahua, or similar platforms

• Handle large engineering files including CAD drawings and 3D models

• Work with Azure fundamentals (storage, compute sizing, storage optimization concepts)

• Manage tickets and incidents using ServiceNow or similar ticketing systems

• Coordinate with engineering, project management, and IT teams

• Ensure timely resolution of technical issues and maintain documentation

Required Skills & Qualifications

 Core Experience

• 5+ years of relevant experience in AEC / Construction application support

 Primary Software

• Advanced proficiency in AutoCAD

 Essential Software

• Strong working knowledge of Bluebeam

 Construction Platforms

• Experience with Autodesk Construction Cloud (ACC) (must be able to ramp up quickly)

 SaaS Platforms

• Experience supporting SaaS tools such as:

  • e-Builder

  • Trimble

  • Kahua

  • Similar construction management platforms

 Cloud Knowledge

• Basic understanding of Azure fundamentals

  • Storage concepts

  • Compute vs Storage

  • Environment sizing basics

 Data Handling

• Experience managing large CAD files and 3D model datasets

 Ticketing Tools

• Experience using ServiceNow or similar ITSM platforms