CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
- The Resource will coordinate business analysis activities, stakeholder engagement, documentation, reporting, process improvement support, and assigned deliverables.
- The District will provide access to relevant systems, data, documents, stakeholders, subject matter experts, feedback, and approvals necessary to complete assigned work.
- Coordinate analysis of business operations and processes to understand current practices and identify improvement opportunities.
- Coordinate the development and maintenance of process documentation, including workflows, procedures, reference materials, and supporting documentation.
- Coordinate requirements gathering activities with stakeholders to capture business needs, operational issues, reporting needs, and desired outcomes.
- Document and manage business requirements to ensure clarity, completeness, traceability, and alignment with District goals.
- Coordinate communication with stakeholders to support understanding of requirements, priorities, timelines, risks, issues, and solution options.
- Analyze information and data to support informed decision-making, District planning, reporting, and operational improvements.
- Support identification of process improvements and solution options that address business needs, improve efficiency, strengthen documentation, and support alignment with IT capabilities.
- Develop and maintain documentation and reports related to business analysis activities, findings, requirements, risks, issues, action items, and recommendations.
- Coordinate support for project and implementation activities, including validation of requirements, review of deliverables, tracking of action items, and confirmation of outcomes.
- Monitor and report on assigned activities and deliverables to ensure alignment with timelines, expectations, stakeholder needs, and District priorities.
Mandatory Skills:
- Minimum of 10+ years of demonstrated experience in the services listed in the Statement of Work.
- Bachelor's degree in business administration, public administration, information systems, finance, District management, or a related field
Deliverables:
Deliverables shall include, but are not limited to:
- Recurring meetings coordinated for validation, review, and stakeholder input
- Business process documentation, including workflows, procedures, and supporting materials
- Business requirements documentation
Performance Standards:
Deliverables must be accurate, complete, auditable, timely, and aligned with District standards and best practices.
The Resource must coordinate effectively with stakeholders, maintain clear documentation, communicate risks and issues in a timely manner, support data-informed decision-making, and ensure assigned deliverables are suitable for management review, operational use, and audit support when applicable.
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