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Sr. DevOps Engineer with IVR / Contact Center Engineer Experience

Dallas, TX, US • Posted 1 hour ago • Updated 1 hour ago

Contract Independent

Contract W2

12 Months

Travel Required

On-site

Depends on Experience

Fitment

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Job Details

Skills

DevOps
IVR
Contact Center
Amazon Connect
Amazon Lex
AWS Lambda
pinpoint

Summary

Hiring,
Greetings from Modern Agile Technologies.

Position: Sr. DevOps Engineer with IVR / Contact Center Engineer Experience

Location: Dallas, TX (Onsite)

Type: Contract

12 + years’ experience required

DevOps profile for this role. We need someone with IVR / Contact Center Engineer (Amazon Connect Developer)

Required skills:

Amazon Connect, Amazon Lex, AWS Lambda, AWS pinpoint or End User Message & Amazon Dynamo DB

Nice to have skills:

Service design with developer background and quick learning ability.
Experience with AWS customer engagement tools (Connect, Lex, etc.).
Configure contact flows and build reports in AWS Connect.
Integrate AWS Connect IVR with platforms using APIs and AWS services (Lambda, DynamoDB, S3, etc.).
Hands-on experience with multiple AWS services, including at least two AI services.
Strong scripting skills and ability to implement AWS environments as code.
Automation-focused mindset; AWS certification is a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91131370
Position Id: 9049250
Posted 1 hour ago

Contact the job poster

Anji Palakunta

Recruiter @ Modern Agile Technologies, LLC

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