Introduction

The Fusus Camera Facilitator will serve as the primary coordinator and technical liaison for all camera-related activities within the Axon Fusus ecosystem. This role ensures that camera systems, feeds, integrations, and user configurations are properly onboarded, maintained, and aligned with agency operational requirements.

Responsibilities

• Coordinate with property owners, IT teams, and integrators to onboard new cameras into the Axon Fusus platform.
• Validate camera compatibility, connectivity, and optimal placement for operational use.
• Assist with installation scheduling, network setup, and configuration support.
• Ensure all video feeds meet quality, security, and performance standards.
• Develop easy-to-understand tutorials, guides, and support materials for stakeholders.
• Conduct routine audits of camera health, uptime, and feed performance.
• Identify degraded video feeds and coordinate corrective action with stakeholders.
• Maintain documentation of issues, resolutions, and recommended improvements.
• Communicate frequently with program managers, technical leadership, and external partners.

Requirements

Required Skills:

• Experience with Axon Fusus, either as an end-user or an Administrator.
• Ability to configure camera metadata, geolocation mapping, user permissions, and labeling standards within the Fsus system.
• Ability to perform camera health checks, status monitoring, and diagnostic reviews using the Fsus dashboard tools.
• Strong understanding of IP camera systems, including configuration, network connectivity, and video quality optimization.
• Experience troubleshooting camera hardware, cabling, and network issues in the field or remotely.
• Ability to diagnose and resolve issues related to camera connectivity, power, network routing, firewall rules, and bandwidth limitations.
• Experience working with integrators, vendors, IT departments, or property owners to coordinate technical tasks.

Preferred Skills:

• Capable of conducting site assessments for camera placement, network readiness, and signal quality.
• Understanding of video security principles, data privacy requirements, and secure network configuration practices.
• Ability to apply organizational video retention, access control, and system security policies.