iMedhas Consulting Services
iMedhas Consulting Services

Senior AI Ops Engineer Gen AI- 10+ yrs- Hartford, CT or Minneapolis, MN- Hybrid

Hartford, CT, US • Posted 1 day ago • Updated 1 day ago
Contract Corp To Corp
Contract W2
Contract Independent
No Travel Required
On-site
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Five9
  • Dialogflow CX
  • GenAI
  • Langchain
  • LlamaIndex
  • Google Cloud Platform (GCP) and Contact Center AI (CCAI).
  • Google Cloud CCAI solutions including Dialogflow CX virtual agents and Agent Assist
  • LLM Operations & Conversational AI Operations
  • Python or Node.js
  • REST APIs and webhook integrations
  • or vector databases.
  • contact center platforms (Genesys
  • Cisco)
  • Google Cloud certifications (Cloud Engineer or ML Engineer).

Summary

Job description:
 
Required Skills:

Experience with Google Cloud Platform (Google Cloud Platform) and Contact Center AI (CCAI).

Deploy and manage Google Cloud CCAI solutions including Dialogflow CX virtual agents and Agent Assist.

Experienced in GenAI,  LLM Operations & Conversational AI Operations. 

Hands-on experience with Dialogflow CX.

Experience working with Generative AI / LLM applications.

Proficiency in Python or Node.js.

Experience with REST APIs and webhook integrations.

Familiarity with monitoring, logging, and AI performance analytics.

 

Preferred Qualifications:

Experience with Vertex AI and RAG architectures.

Familiarity with LangChain, LlamaIndex, or vector databases.

Experience integrating with contact center platforms (Genesys, Five9, Cisco).

Google Cloud certifications (Cloud Engineer or ML Engineer).


 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91143549
  • Position Id: 3780-31204-
  • Posted 1 day ago

Company Info

About iMedhas Consulting Services

Welcome to iMedhas Consulting Services. We are an IT consulting and services enterprises with precision expertise in Digital Transformations, Big data and Analytics. Through our expert team, we provide greater adaptabilities to disseminate with new technologies to increase the overall productivity, operational efficiency, and productivity of a particular business process of an organization.

The goal is the achievement of higher customer satisfaction and providing lucrative returns on investment to the business. On the other hand, we deliver content management expertise, ERP (SAP) systems integration, EAI, and Information Management services.

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