Title: DevOps Engineer (Production Support & CI/CD)
Location: Westlake, Texas (Onsite on alternate weekly basis – 5 days onsite this week and 5 days remote next week)
Duration: 12 months

Must be from financial services organization

Top Requirement:

• Strong hands-on experience with Cloud Infrastructure (AWS, Azure, Google Cloud, or OpenStack)
• Strong experience building and managing CI/CD pipelines (Jenkins / GitHub)
• Production support experience including log analysis, incident investigation, and issue triage
• Experience with DevOps / Infrastructure automation tools such as Terraform, Ansible, Docker, and Kubernetes
• Scripting experience with PowerShell, Bash, Perl, or Python
• Experience monitoring and troubleshooting highly available platforms
• Database experience with Oracle and MongoDB

Red flags would be:

• No AWS / cloud experience
• No CI/CD pipeline work
• No production support or incident management

Notes

This role supports the Charitable team which builds 501c offerings and donor advised funds. The position is a 50/50 mix of DevOps engineering and support responsibilities including on call production support, log investigation, and guiding engineering teams toward resolution.

The team supports publicly facing applications and is currently migrating to GitHub as well as transitioning AWS pipelines from Concourse to Jenkins Core.

The ideal candidate will be able to take on day to day support tasks, grow into project work, while contributing todocumentation and long term knowledge sharing.

Nice to Have

• Exposure to development languages such as Java

Description

Fidelity Charitable is seeking a dedicated DevOps Engineer join our team. The DevOps Engineer is a Software Engineer who implements and manages the tools, processes and cloud environments to automate our build, testing, deployment, and production infrastructure.

They build and manage this infrastructure to ensure the availability and performance of the servers used by Fidelity Charitable’s internal and external customers.

Oversees configuration, build, deployment and release management strategies. Interfaces with Development, Quality Assurance, Customer Support and Operations teams daily and helps implement the tools and environment that ensures the delivery team’s success.

The Team

We develop next-generation technology that directly impacts how our customers accomplish their philanthropic goals.

The mission of Fidelity Charitable Services (FCS) is to be the premier provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers.

FCS offers the Fidelity Charitable Gift FundSM, the nation''s largest donor-advised fund.

Since 1991, the Gift Fund has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals.

As a DevOps Engineer within our technology business unit you will be responsible for scheduling, coordinating, and managing the releases across Fidelity Charitable applications.

The releases can be inclusive of:

• Application updates
• Operating system patches
• Security improvements
• Hardware upgrades
• Projects
• Programs

Additionally, you will be responsible for implementing and managing release processes for code through development, test, and production environments.

In this role you will be responsible to identify better processes and automation to improve the release process and make it streamlined.

You will also help with the triage and analysis of defects and incidents, working closely with Charitable Incident Manager.

The Skills You Bring

• Excellent problem solving and debugging skills. Ability to break down a complex problem to identify root cause quickly
• Demonstrated ability with scripting languages such as PowerShell, Bash, Perl, or Python
• Administrative experience with Cloud server environments such as AWS, Google Cloud, Azure, and/or Openstack
• Experience with Kubernetes container environments
• Experienced in Agile software development practices and tools, such as Atlassian JIRA
• Experience with provisioning configuration management, and containerization solutions such asTerraform, Ansible, and Docker or similar technologies 
• Demonstrated experience with common data stores, both relational and NoSQL, primarily Oracle and MongoDB
• Experience with monitoring and troubleshooting a highly available platform

The Value You Deliver

• Design, promote and support Continuous Delivery
• Identify processes that can be improved and automated
• Develop and maintain Continuous Integration processes, tools and execution; includes Jenkins, Java/Groovy, code quality analysis, etc. 
• Design, promote, and support microservices
• Increase deployment reliability and frequency while reducing frictions
• Implement deployment processes that entails packaging releases, pushing releases and executing installs
• Support customer infrastructure for cloud deployments
• Conduct DevOps tool research, evaluation, proof of concept, installation, configuration and training