On-Site Decision Support Specialist (Power BI & Tolling Systems)

Note : Please reply ONLY if you

1) can work 100% on-site from day one and have all the Required skill set and have experience as a On-Site Decision Support Specialist (Power BI & Tolling Systems). Prefer experience with enterprise level Public Sector  Projects. 
2) Min 7+ years of demonstrated experience with large-scale Technology projects . 
3) can provide at least 3 verifiable experience from completed and/or substantially completed jobs that closely match this request (Filling the client provided form) + Sign a resume certification form - The exhibit must include all required signatures, which can be either wet ink or electronic, with a visible timestamp. A certificate of completion may also be submitted, showing the time and date.
4) Can go through a background check including fingerprinting + Agree to a WEB CAM Interview (at your own cost)
5) have A Competitive Rate 
6) will be available in March 2026 timeframe as it takes a minimum of 3 weeks for a start after a successful interview. 

s and those authorized to work in the US are encouraged to apply.  We are unable to sponsor H1b candidates at this time.
NOTE: GIS will utilize the U.S. Department of Homeland Security's E-Verify system to verify the employment eligibility of all persons employed during the term of the Contract
Note to Consulting Companies : ANY CONSULTANT’S RESUME YOU SEND ME “MUST” BE ON YOUR COMPANY’S PAYROLL, NO H1-VISA TRANSFER, NO PRO-MARKETING, NO SISTER COMPANY RESUMES. The resume should have the DIRECT contact info and email of the candidate otherwise the candidate will NOT be considered. 
ALL H1 candidates including those onWOULD need to provide I-797 + DL copy (no exceptions).

Each staff member assigned to this project must have a background screening that is equivalent to a Level Two (2) screening standard.

This is a fixed fee/hourly based project which is inclusive of travel, lodging, per diem expenses and all other costs associated with the completion of the associated tasks.

Interviews:
In the event an interview is requested, in-person interviews will be conducted FOR 2nd round in Ocoee, FL with no expenses paid.

Telecommuting:
Telecommuting is not an option for this position. The successful candidate will be expected to be on-site at the facility on a full-time basis.
   

General Characteristics
The Decision Support Specialist is responsible for developing, refining and maintaining Power BI reports and dashboards to support toll system monitoring and decision-making. This role involves analyzing toll systems to ensure peak efficiency, performing detailed data analysis, and supporting operational troubleshooting. This specialist collaborates with internal teams and vendors and works to replace outdated reports, improve reporting processes, and provide actionable insights.

Key Responsibilities
 Design, develop, and enhance Power BI dashboards and reports for toll operations and performance monitoring.
 Collaborate with database experts, the Toll Systems Monitoring Manager and the Toll Business Analyst Manager to connect to data sources and ensure data integrity.
 Perform daily/weekly monitoring and analysis of lane performance reports and dashboards.
 Conduct hyper-care monitoring of new and upgraded lanes.
 Perform basic lane/plaza fault isolation, advanced fault isolation and third-level support for roadside servers, databases, and software.
 Analyze anomalies reported by Operations, Finance, and Maintenance; conduct root cause analysis, develop impact assessments, and prepare executive-level summaries for management.
 Support setup of new lane system installations and/or upgrades.
 Develop Standard Operating Procedures (SOPs) for SunWatch when monitoring is transferred.
 Coordinate with internal vendors to ensure high-priority issues are addressed promptly and escalate critical incidents as needed.
 Identify gaps in existing processes and contribute to developing solutions for improved efficiency and accuracy.

Education
 Bachelor’s Degree in Computer Science, Information Systems, Data Analytics, or related field; or equivalent work experience.

Experience
 Minimum 7+ in IT with 5+ years of experience in business intelligence and reporting tools, with strong proficiency in Power BI.
 Experience in data modeling, dashboard design, and performance optimization.
 Familiarity with tolling or transportation systems preferred.
 Power BI expertise (report development, DAX, Power Query, data modeling).
 Knowledge of toll lane theory of operation and basic troubleshooting.
 Familiarity with Linux command usage and server support.
 Basic SQL query writing skills.
 Proficiency in Excel (including macros, Visual Basic, Pivot Tables), MS Word, and PowerPoint.
 Experience with network and system management tools (e.g., CA Unicenter, Orion).
 Strong analytical skills for trend identification and root cause analysis.

Complexity
 Intermediate professional role focused on report development, data visualization, and operational analysis.
 Works on multiple projects of moderate complexity, providing insights that drive operational and strategic decisions.
 May coach junior staff on BI tools and best practices.

Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.  Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. 

When replying please make sure to list your (All Inclusive) Compensation requirements !!!

Note : This is a Full time ON SITE Contract Position with no REMOTE options allowed !!

Start date : March 2026
# OF POSITIONS : 1

No phone calls please.
Local Citizens are encouraged to Apply
No relocation assistance provided.
ONLY Candidates with an exact match will be contacted
Candidates should be authorized to work in the US.