Job Description:
Technical GIS Project Manager – ArcGIS Enterprise (Full Stack Delivery Manager)
Role Summary
The Technical GIS Project Manager is a full-stack delivery leader accountable for the successful execution of enterprise GIS initiatives—from solution definition and delivery through stabilization and operational readiness. This role blends hands-on ArcGIS Enterprise technical depth, program/project delivery ownership, and people and stakeholder management, ensuring GIS platforms and applications are delivered, operated, and evolved at scale.
The role owns outcomes, not just plans.
Key Responsibilities
End-to-End Delivery Ownership
• Own full lifecycle delivery of ArcGIS Enterprise programs: design, build, migrate, upgrade, deploy, and transition to operations
• Accountable for scope, schedule, budget, quality, risks, and delivery outcomes
• Manage delivery across application, platform, data, integrations, and infrastructure workstreams
• Lead Agile, Waterfall, or hybrid execution models
Full Stack Technical & Platform Management
• Provide technical leadership across the entire GIS stack:
o ArcGIS Enterprise (Portal, Server, Data Stores)
o Web GIS applications and services
o GIS databases and data pipelines
o Cloud platforms (Azure/AWS) and DevOps pipelines
• Partner with architects and engineers to drive solution decisions, trade-offs, and standards
• Oversee upgrades, performance, HA/DR, security, and platform optimization
• Ensure solutions are built for operability, scalability, and long-term maintainability
Operational & Managed Services Readiness
• Drive transition from project delivery to steady state operations or AMS
• Assist in defining support models, SLAs, runbooks, and monitoring requirements
• Coordinate incident, enhancement, and backlog management post go-live
• Act as an escalation point for production issues impacting GIS platforms
Stakeholder, Team & Vendor Leadership
• Serve as primary delivery owner for clients and executive stakeholders
• Translate business objectives into actionable technical delivery plans
• Lead cross-functional, onshore/offshore teams and third-party vendors
• Run governance forums, sprint ceremonies, design reviews, and exec reporting
Required Experience & Skills
Experience
• 8+ years in GIS delivery, technical program management, or platform leadership
• 5+ years owning and delivering ArcGIS Enterprise-based solutions
• Proven ownership of complex, multi-team enterprise programs
Technical Breadth (Full Stack)
• Strong working knowledge of ArcGIS Enterprise & Web GIS
• Experience with GIS databases (SQL Server, Oracle, PostgreSQL)
• Cloud exposure (Azure or AWS), DevOps tools, and release management
• Working understanding of automation (Python/ArcPy) and integrations
Leadership & Delivery
• Strong Agile delivery leadership (Scrum / SAFe/hybrid)
• Comfortable operating across strategy, execution, and operations
• Excellent stakeholder communication and decision-making skills
• Experience managing distributed and offshore delivery teams
Preferred Qualifications
• ArcGIS Enterprise on Kubernetes
• PMP, Scrum Master, Esri, or Cloud certifications
Top Skills:
ArcGIS Enterprise, Kubernetes, and Project Manager skills
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