Product Manager

Aurora, CO, US • Posted 18 hours ago • Updated 1 hour ago
Full Time
On-site
Compensation information provided in the description
Fitment

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Job Details

Skills

  • Thermal Management
  • Energy
  • Data Centers
  • Health Care
  • Pharmaceuticals
  • Manufacturing
  • Higher Education
  • Finance
  • Data Link Layer
  • Network Layer
  • Crystal Management Console
  • Technical Support
  • Application Support
  • Computer Hardware
  • Strategic Planning
  • NPI
  • Management
  • Industry-specific
  • Microsoft SQL Server
  • Transact-SQL
  • Network
  • Hosting
  • Storage
  • Scripting
  • Cyber Security
  • Firewall
  • Communication
  • Signal Processing
  • Cisco Certifications
  • Microsoft Certified Professional
  • Microsoft
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Visio
  • Artificial Intelligence
  • Recruiting

Summary

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.


For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Build your best future with the Johnson Controls team

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard ? your next great opportunity is just a few clicks away!

What we offer:

  • Competitive salary bonus plan
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package including 401K, medical, dental, and vision care
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

What you will do

  • Manage L2/L3 supportteam for USMonitoringTeamhandling CMC life-safety services

  • Maintain and maximize uptime (>99.999%) for all life-safetyenvironment

  • Develop and engineer internal improvements and achieveand maintainhigh customer satisfaction

How you will do it

  • Manage a teamoftechnical engineers

  • Managerapid-response on-call services

  • Ensure system uptime and availability

  • Provide Level 2/3 technical support forNorth AmericanMonitoringservices

  • Manage new software updates and enhancements (patch/upgrades)

  • Manageapplicationsupportfor internal/externaltechnical teams and the business

  • Managebuilds andexpansion ofCMChardware/equipment

  • Overseeexcellentcommunicationfortrouble resolution

  • Document product build/change

  • Partner with business on future business needs, strategy, planning, and NPI

  • Document and solution enhancement requests (liaison to supplier)

  • Apply years of experience and best practices to maintainCMC life-safety servicesat a subject matter expert level

  • Overseedevelopment and execution of strategic plans as ateam leader

What we look for

Required

  • Management experience leading atechnical team

  • Deep knowledge and several years of experience withMASterMind Monitoring, and/or other industry specific monitoringsystems.

  • Demonstrable knowledge of MS-SQL server andT-SQL.

  • Deep knowledge and several years of experience with IT systems and concepts (network, hosting, storage, scripting)

  • Understanding of cyber security tools and controls: EDR,SIEMs,host-based firewalls, anti-virus, etc.

  • Ability to translate business needs into technical requirements

  • Superior problem assessment and troubleshooting skills

  • Strong communication skills and the ability to present technical topics to vendors, team members and non-technical audiences

  • Ability to work as part of a team and to interface with other teams as needed

  • Strong service attitude and a commitment to quality

  • 5-7 years of experience in the design, deployment and maintenance of complexsignal processingenvironments

  • Ability to work on-call weekly rotations

Preferred

  • Four (4) year degree of equivalent

  • Certifications for relevant technologies (CCNA, MCSE, etc.)

  • Strong Microsoft product skills (Word, Excel, PowerPoint, Visio, Project, MSSQL Studio, etc.)

What else you?ll get

Supportive team environment and add to that a competitive salary, best in class benefits package starting on day 1, which includes medical, dental & vision, 401(k), tuition reimbursement, paid time off and career growth opportunities.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please viewIf you are an individual with a disability and you require an accommodation during the application process, please visit.

HIRING SALARY RANGE: $100,000-120,000 (Salary to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at ;br />

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: appfeed
  • Position Id: 22413_WD30271753
  • Posted 18 hours ago
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