Job#: 3039817 Job Description: Packaging Engineer
Location: Wayne, Pennsylvania (Partial Remote)
Role Overview
We are seeking two Level 2 Packaging Engineers to support endpoint packaging and patching operations in a large-scale Microsoft Intune environment of approximately 30,000 Windows 10/11 endpoints. These roles will provide hands-on support for application packaging, deployment, and patching. The objective is to improve deployment reliability, enforce change control, and support incident response and remediation within established governance and standardized processes.
Key Responsibilities
- Handle ServiceNow (PSR) requests for application packaging and publishing in an enterprise environment.
- Package, publish, and deploy applications and patches using Microsoft Intune as the primary tool.
- Utilize PSADT and PowerShell scripting for deployment tasks.
- Work with SCCM in a co-management model for a critical tier of devices requiring controlled deployment windows.
- Collaborate with a vulnerability and patching team that provides requests for packaging.
- Support an ongoing Windows 11 upgrade initiative, requiring packaging support across both Windows 10 and 11.
- Diagnose and resolve deployment failures, endpoint issues, and incidents escalated from support teams.
- Perform root cause analysis (RCA) and support rollback activities during incidents.
- Track deployment health, success/failure rates, and patch compliance using Intune and telemetry tools.
- Follow standardized processes, maintain accurate documentation, and ensure compliance with governance requirements.
Required Qualifications
Experience: 3-5 years in enterprise application packaging and deployment (Win32, MSI, IntuneWin). Proven ability to resolve production issues, perform RCA, and support rollback procedures. Experience supporting environments with 10,000+ endpoints is required.
Technical Skills: Hands-on experience with Microsoft Intune, SCCM/MECM, Windows 10/11, and security patching. Strong PowerShell scripting capabilities are necessary.
Work Environment
The current team includes approximately seven packaging resources, comprising a mix of full-time employees and contractors. These roles will be part of the Packaging & Publishing Team. The work is collaborative, featuring daily standups and shared responsibility among engineers. The positions require a hybrid presence in Pennsylvania, with three days onsite.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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