Genesys Engineer with Contact Center

Position OverviewWe are seeking an experienced Contact Center Systems Engineer to join our distributed engineering team in Elk Grove, CA. In this role, you will provide critical operational engineering support for our global, 24/7 commercial contact center platform supporting internal helpdesks and employee operations worldwide. Additionally, you will play a hands-on technical role in building and migrating to our next-generation platform utilizing open-source telephony infrastructure. This role

Position OverviewThe Client is seeking a Contact Center Systems Engineer to provide operational engineering support for an enterprise contact center platform supporting internal helpdesk and employee support organizations worldwide. The successful candidate will support the existing commercial contact center platform while also contributing to the implementation and migration of a successor platform built on open-source telephony technologies. This role is part of a small, distributed engineerin

Genesys Cloud Engineer Remote 3-6 month contract Are you a contact center technology expert with deep experience in Genesys Cloud and enterprise voice platforms? We're seeking a Genesys Cloud Engineer to support, enhance, and optimize a large-scale contact center environment. This role is ideal for an engineer who thrives troubleshooting complex telephony issues, designing call flows, and improving customer experience through reliable contact center solutions. What You'll Do Administer, configu

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