Archer Certified Professional (ACP)
OR
- Level 3 Archer Certified Administrator Expert Certification
Essential Duties and Responsibilities
The essential duties for this role include, but are not limited to:
- Design, implement, configure, and maintain RSA Archer solutions, with emphasis on:
o Assessment & Authorization (A&A)
o Controls Assurance Program Management
o Issues Management
o Custom Archer applications
o System integrations
- Perform detailed business and functional requirements gathering and analysis; translate requirements into:
o Solution designs
o Configuration specifications
o User stories
o Implementation plans
- Configure and customize Archer applications including:
o Questionnaires and surveys
o Forms and data fields
o Workflows and approvals
o Calculations and data relationships
o Access controls and role-based permissions
o Data feeds and automated imports
- Develop and integrate RESTful and web services to enable API connectivity between Archer and external enterprise systems (e.g., ServiceNow or other ITSM, CMDB, or risk platforms).
- Implement client-side logic, validations, and dynamic behaviors using JavaScript and jQuery within Archer applications.
- Produce and maintain technical documentation covering:
o System design and configuration
o Integration specifications
o Testing plans and results
o Change requests and deviations
o Process transformation artifacts
o Project management documentation using standard templates
- Utilize project management and tracking tools to monitor development progress, deliverables, risks, and milestones.
- Follow established change management, release management, and governance processes for all deployments to production environments.
- Provide troubleshooting, defect resolution, and performance optimization for Archer applications.
- Support end-user adoption through knowledge transfer, training materials, and solution walkthroughs.
- Perform related duties and special projects as assigned.
Knowledge, Skills, and Abilities
- Expert knowledge of RSA Archer platform architecture, data model, application configuration, and workflow design
- Strong understanding of GRC processes, risk management, compliance frameworks, and security control assurance
- Experience integrating Archer with external enterprise platforms using REST APIs and web services
- Proficiency in JavaScript/jQuery for client-side customizations
- Ability to translate complex business requirements into technical configurations
- Strong documentation and communication skills
- Experience working in structured change-controlled environments
- Ability to work independently on complex technical implementations
Preferred Qualifications
- Experience supporting large enterprise or government GRC implementations
- Familiarity with security frameworks such as NIST, ISO 27001, SOC, or regulatory compliance programs
- Experience integrating Archer with ServiceNow or similar ITSM platforms
- Prior work in information security, risk, or compliance teams
Work Environment
- Works independently and collaboratively in cross-functional teams
- Engages with security, risk, compliance, IT, and business stakeholders
- Supports mission-critical enterprise GRC operations
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