Our client, a leading organization in the technology and support services industry, is seeking an Onsite End User Support Engineer to join their team. As an Onsite End User Support Engineer, you will be part of the IT Support Department supporting daily operational tasks and user assistance. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.
Job Title: Onsite End User Support Engineer
Location: Nashville, TN
Pay Range:
What's the Job?
- Diagnose and resolve hardware, software, and network issues in person at the client site.
- Log all service requests, actions taken, and resolutions in a ticketing system such as Jira or ServiceNow.
- Assist with onboarding and offboarding processes, including setting up workstations and managing user accounts via Active Directory or Microsoft 365.
- Maintain and repair printers, copiers, scanners, and other peripherals.
- Support AV equipment setup and troubleshooting for meetings and events.
What's Needed?
- Familiarity with Windows operating systems, Microsoft 365, and Active Directory.
- Basic understanding of networking fundamentals such as TCP/IP, DHCP, and DNS.
- Experience with ticketing systems like Jira or ServiceNow.
- Strong customer service skills with patience and clear communication.
- Ability to work onsite one day per week at the Nashville location.
What's in it for me?
- Opportunity to work in a dynamic and supportive environment.
- Gain valuable experience supporting a diverse range of IT systems and users.
- Collaborate with a team of dedicated professionals committed to excellence.
- Be part of an organization that values diversity and inclusion.
- Potential for career growth within a reputable company.
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands ? Manpower, Experis, Talent Solutions, and Jefferson Wells ?creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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