Technical Implementation PM (Salesforce / Sitecore)

Technical Implementation PM (Salesforce / Sitecore) | 468217
DETAILS
Location: Dallas, TX 75231 (onsite 1-2 days per week / up to 5 days onsite during key business phases)
Position Type: 18-24M+ Contract
Hourly / Salary: to $90W2

JOB SUMMARY
Vaco is currently seeking a Technical Implementation PM (Salesforce / Sitecore) for an 18-24M+ Contract opportunity that is located in Dallas, TX 75231 (onsite 1-2 days per week / up to 5 days onsite during key business phases).  The Technical Implementation PM will be focused on a major program of Salesforce and Sitecore implementations with significant enterprise impact across marketing and communications digital properties. The Technical Implementation PM will ensure strict vendor accountability to SOW, timelines, scope, and deliverables while collaborating with internal Salesforce / Sitecore teams and integrating vendor work into overall outcomes.  The Technical Implementation PM will have full, independent ownership of multimillion-dollar budgets, including continuous forecast vs. actuals tracking, multi-contract / vendor invoice reconciliation, variance mitigation proposals, and accurate reporting with no leadership oversight where it is currently managed via convoluted spreadsheets with future integration goals toward Oracle Fusion, Azure DevOps, and JIRA.

• Strategy / Planning / Governance: Own End-to-End Delivery of Large-Scale IT Initiatives | Align Funding / Resource Requirements | Define Scope / Goals / Deliverables Supporting Business Objectives | Develop Detailed Project Plans (Spanning Multiple Workstreams / Vendors) including Timelines / Milestones / Resource Allocation / Risk Mitigation Strategies | Develop Key Project Artifacts (Charters / Requirements / Cutover / Execution Plans) | Interface with Technology / Procurement Teams to Deliver RFPs / Vendor Evaluations
• Execution / Delivery: Ensure Excellence via Rigorous Milestone Tracking / Dependency Mapping / Proactive Risk Mitigation | Lead Cross-Functional Teams | Identify Process Optimization / Automation (AI Integration / Digital Acceleration within Project Scope) | Monitor / Control Progress (Adjusting Plans / Change Requirements / Issue Resolution) | Expedient Response / Resolution of Roadblocks / Risk Mitigation / Re-evaluating Team Priorities | Vendor Deliverable Integration | Ensuring QA (Testing / Validation / Documentation of Deliverables) | Ensuring Deliverables Meet Digital Accessibility Requirements
• Resource Management / Team Leadership: Develop Detailed Project Plans (Work Breakdown Structures) / Timelines | Forecast Resource Requirements | Establish Priorities for Project-Controlled Tasks | Promote Collaboration / Team Mentorship
• Risk / Issue Management: Anticipate Risks / Issues | Maintain RAID Logs | Troubleshoot / Resolve Project Problems Proactively | Establish Mitigation / Contingency Plans | POC for Escalated Issues / Balancing Urgency with Technical Feasibility / Resource Realities, etc.
• Reporting / Metrics: Monitor Project Performance using KPIs / making Necessary Adjustments | Track / Report KPIs (Schedule Adherence / Resource Utilization / Stakeholder Satisfaction) | Conducting Post-Project Reviews / Lessons Learned Sessions
• Change Management / Adoption: Drive Change Management Strategy (Stakeholder Readiness / Training / Communication) | Designing / Coordinating Change Management Activities | Ensure User Adoption of New Systems / Processes / Technologies via Effective Rollout Strategies | Measuring Behavioral Change / Business Impact | Measuring Post-Implementation Success / Gathering Feedback for Future Improvements
• Transition to Operations / Sustainability: Ensuring Seamless Project Deliverable Handoffs (Support / Operations / Service Management Teams) with Full Documentation / Training / Knowledge Transfer | Establish Operational Readiness Criteria | Validating Systems / Processes / Teams are Equipped to Sustain the Solution Post-Deployment | Coordinating with ITSM / DevOps / Support Leads to Embed New Capabilities into Run-State Operations (Incident Management / SLAs / Escalation Paths)

 
About the Project: The PM must be a proactive leader in a matrixed, high-pressure environments with aggressive timelines, frequent authoritative executive-level updates to a demanding Senior VP sponsor, and leadership of critical lifecycle meetings. The immediate critical workstream is the Salesforce Preference Center enhancement and build-out using an engaged third-party vendor, which must be completed by June 30 (fiscal year-end). In parallel, discovery is in progress for the main website redesign with a Relationship Marketing partner, which will define a 1+ year roadmap including Sitecore version upgrade and broader site reimagination, where scope and sequence to be finalized post-discovery.  The PM will manage across Strategy / Planning, Execution / Delivery, Vendor / Contract Management, Financial Management, Communication / Influence, Resource / Team Leadership, Risk / Issue Management, Reporting / Metrics, and Digital Accessibility Expectations.  There is a heightened emphasis on independent multimillion-dollar budget ownership, proactive vendor enforcement, constant stakeholder pulse, and exceptional soft skills in a dynamic, high-visibility nonprofit setting.
 
JOB REQUIREMENTS

• Technical Implementation Project Manager (5+ years) – Leading Complex Projects / Managing Teams through Enterprise-Scale Digital Transformation Initiatives (SaaS Platform Implementations / Website Redesigns)
• Budget Management – Managing $MM Budgets | Building / Maintaining Forecasting v. Actuals / Reconciling Invoices Across Multiple Vendor Contracts / Tracking Billing Schedules/Software Prepaids / Proposing Variance Mitigations / Delivering Accurate Financial Reporting without Oversight
• Salesforce Management (expertise) – Managing Implementations / Enhancements to Features (Preference Center, etc.) / Integrations with 3^rd Party Vendors / Ensuring Alignment to Data Privacy / User Preferences, etc.
• Sitecore (or similar CMS) Management – Version Upgrades / Content Migration / Redesign Projects (High-Traffic Websites) / Web Accessibility Standards Knowledge (WCAG, etc.)
• Portfolio / Project Management | Software Package Delivery – MS Project / Planner / SmartSheet / JIRA / Azure DevOps / Oracle Fusion / Spreadsheet-based Financial Tracking
• SaaS Platform – Enterprise-Class SaaS Platforms / Integration Strategies (Point-to-Point Integrations / iPaaS / API-Led Connectivity / Embedded iPaaS / Unified API/Modern API Abstraction)
• Vendor / Contract Management – Full Lifecycle Vendor / Contract Management Oversight for Large-Scale Enterprise IT / Digital Implementations | Enforcing SOW Adherence / Timelines / Scope / Deliverables, etc.
• Change Management / Operational Readiness Assessment / Adoption Management
• IT Governance / Service Management Best Practices (knowledge) – Continuous Improvement Focused
• Cybersecurity Awareness / Compliance – GDPR / HIPPA, etc.
• PM Methodologies – SCRUM / Agile / Waterfall / Hybrid Methodologies

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.