ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.
Our Health Engineering Solutions (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Scrum Master who will be a key driver to make this happen.
We are seeking an energetic
Senior Scrum Master with Agile SAFe experience to facilitate and guide teams to deliver high-quality products that meets user needs. You will interface with Product Owners, Engineers, Customer Experience Professionals, Leadership Team and RTE/Delivery leads to ensure SAFe methodologies are followed for project execution. You will be working on a mission critical software program whose goal is to support the ecosystem of CMS and hospital systems to ensure that hospital patients receive the highest quality care.
Our core work hours are 10am - 4pm Eastern Time with the option to start earlier or work later depending on your time zone.
Responsibilities: - Apply Scaled Agile Framework (SAFe) methodology and work closely with the release train engineer (RTE), product owner, scrum team, and other stakeholders such as product end users
- Guide teams to deliver on-time, high-quality products, improve team efficiency while fostering a culture of continuous improvement.
- Work with teams to identify and remove impediments that may hinder their progress
- Track and monitor team performance metrics, such as velocity, burn-down charts, to ensure optimal productivity.
- Provider regular reports on team performance, risks, successes and failures to the program leadership team
- Facilitate PI planning events and working session meetings to discuss scope, schedule and requirements with product owners
- Help the Product Owner with prioritization, risk management, and scope
- Manage product quality, releases, and delivery
- Manage lightweight, living planning documents, like an Agile Product Roadmap
- Conduct all Scrum ceremonies, including Sprint Planning, daily Scrum Meetings, Sprint Reviews, and Sprint Retrospectives
Required Qualifications: - Bachelor's degree
- 5+ years of experience as a Scrum Master, Product Owner, or Product Manager for a software development team.
- Must be able to obtain and maintain a public trust clearance
- Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US
- Must have lived in the US 3 full years out of the last 5 years
Preferred Qualifications: - Scaled Agile Framework (SAFe), Scrum Master certification (PSM I, CSM) preferred
Professional Skills: - Hands-on experience leading multiple Scrum teams in a variety of contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc)
- Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc. Scaled Agile Framework (SAFe), Scrum Master certification (PSM I, CSM) preferred
- Knowledge of other Agile methodologies like Kanban
- Experience with Agile techniques: User Stories, TDD, BDD, Continuous Integration, Continuous Testing, Continuous Delivery , Automated Testing
- Expertise with JIRA, Confluence, and the Atlassian suite
- Experience using JIRA's Agile performance metrics to drive accountability and continuous improvement
- Knowledge of Human Centered Design approach for developing digital services
- Excellent written and verbal communication skills
- Highly skilled in team facilitation, conflict resolution, implementing best practices, team empowerment and creating a culture of transparency
Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.
Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$98,614.00 - $167,644.00
Nationwide Remote Office (US99)
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