Lead level ITAM consultant to support workshop sessions, demo solution, lead others, configure solution and provide advisory support.
Additional configuration activities listed below:
- Dashboard and/or reports
- Assist with defining stockroom data for stockrooms
- Review core data with the Customer for alignment
- Assist with defining hardware models
- Upload and/or update core data as needed
- Load Asset data in supported format
- Load the model data provided by Customer
- Model Categories and review Model Management
- CI and Asset creation
- CMDB forms
- Asset form
- Catalog and Catalog request items for hardware
- Build out Asset workflow
- IMAC processes and notifications
- Disposal Process and notifications
- Stock rules and Stockroom notifications
- Publish models to the Product Catalog
- Activate the Procurement plugin
- Identify/Document Swivel process to generate PO in ServiceNow so it can be received against
- Create a field to track External PO Number to reference
- Enable and configure the EAM Mobile Interface
- Review OOB Asset Task processes for:
- Deployments
- Hardware Swap (Incident)
- Retire
- OOB Lifecycle Automation Review
- Hardware Asset Order
- Bulk Stock Order
- Review OOB Inventory Audit process
- Configure Multicomponent Asset hierarchy
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