Kardex SME -- Summit, NJ (Hybrid) -- Contract.

Job Description

• Hands-on experience with Kardex Power Pick System (mandatory).
• Strong knowledge of:

• Automated Storage & Retrieval Systems (ASRS)
• Warehouse/logistics automation
• Experience in system integration (ERP/WMS)
  Understanding of:

• Ability to troubleshoot both functional and technical issues
• Experience working in R&D / lab environment / pharmaceutical / manufacturing domains
• Exposure to Kardex Shuttle, Vertical Lift Modules (VLM)
• Familiarity with automation tools, PLC basics, or industrial IT systems
• Prior experience in onsite support roles (USA or global clients)
• Manage and support Kardex Power Pick System (PPS) operations in R&D lab environment.
• Perform system configuration, installation, and upgrades for Kardex solutions.
• Troubleshoot and resolve issues related to:

• Pick/put workflows
• Inventory inaccuracies
• System integration failures
• Collaborate with IT and business teams for integration with ERP/WMS systems.
• Monitor system performance and ensure high availability and minimal downtime.
• Conduct root cause analysis (RCA) for system failures and implement preventive measures.
• Support data mapping, barcode systems, and automation workflows
• Maintain documentation including SOPs, system architecture, and user guides
• Ensure compliance with safety and operational standards in lab environments