Job#: 3028572 Job Description: Role: Product Designer
Duration: Long-Term Contract
Location: Hybrid - 4 days/week onsite in SE MI
Job Description:Our analytics team develops data products, analytic software, and actionable insights that deliver value to the enterprise. The team supports a broad range of skill teams by applying critical thinking, artificial intelligence (AI), machine learning (ML), and optimization techniques.
We are seeking a Product Designer who thrives on complexity. You will not only design interfaces-you will design the end-to-end
Data Experience (DX). This role partners closely with software architects, data engineers, and product managers to design components and experiences that power Ford's future.
Key ResponsibilitiesCollaboration- Partner with systems and software engineering teams to ensure shared understanding and alignment
- Lead and coordinate communication throughout the product launch process
User Personas- Document personas (job title, role description, experience level, goals, and pain points)
- Conduct interviews, JAD sessions, user research, surveys, and job observations
- Identify pain points, opportunities for improvement, potential benefits, guidelines, and objectives
Use Cases- Identify and document product use cases
Requirements Management- Identify, document, and review requirements to ensure best practices are followed (e.g., testable, not combined)
- Partner with product teams to ensure requirements traceability is established
Process Mapping and Optimization- Map and improve processes using swim lane diagrams and value stream maps (VSMs)
Architecture Understanding- Collaborate with architects to understand and, as needed, help design product, technical, and data architecture
- Assess how architecture impacts product characteristics and user experience
Evaluation- Provide feedback and recommendations on proposed and presented products
Design- Create product visuals, including sketches, graphics, and branding assets
- Develop prototypes, interactive designs, user flows and journeys, wireframes, and design boards
- Review wireframes with users to gather feedback and ensure usability and intuitive design
Usability and User Experience- Conduct usability testing (heuristic reviews, A/B testing, use-case walkthroughs, etc.)
- Ensure solutions meet requirements and adhere to usability best practices
Testing- Perform application testing to validate that solutions meet documented requirements
Training- Assist in the creation of training and enablement materials
Must-Have Skills- Strong verbal and written communication skills
- Critical thinking, consulting, and decision-making capabilities
- Knowledge of interviewing techniques
- User persona definition and user journey mapping
- Use case definition and requirements management, including traceability
- User interface design and development experience, including creation of styles and style guides
- Knowledge of the Veterans with Disabilities Act and its impact on internal and external Ford applications
- Working knowledge of WCAG (Web Content Accessibility Guidelines)
- Process mapping and swim lane diagram experience
- Experience testing digital products
Skills Required- Product Development
- Product Design
Skills Preferred Experience Required- Designer II level with 3-5 years of experience
- Bachelor's or Master's degree in Computer Science, Design, or a related field
Experience Preferred- Product demos and video storytelling
- Multimedia content development
- Agile methodology
- Design thinking
- User research
- Competitive analysis
- Financial analysis
Education RequiredEducation PreferredEEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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