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Customer Success Manager Oracle

Sterling, VA, US • Posted 7 hours ago • Updated 7 hours ago

Contract Independent

6 Months

On-site

Depends on Experience

Nsight

Fitment

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Job Details

Skills

Oracle Fusion Cloud ERP.
Oracle Financials
Procurement
Projects
HCM
SCM
or EPM.

Summary

Job Description

We are seeking an experienced Customer Success Manager Oracle to support Oracle applications, drive user adoption, manage stakeholder relationships, and ensure successful delivery and utilization of Oracle solutions.

Responsibilities

Manage customer success and stakeholder relationships for Oracle applications and Oracle Cloud solutions.
Partner with business and IT teams to understand requirements, resolve issues, and drive continuous improvement.
Drive Oracle application adoption, user engagement, and business value.
Coordinate with Oracle support, technical teams, and implementation partners to resolve issues and escalations.
Monitor application performance, user feedback, service levels, and success metrics.
Support change management, training, communication, and user adoption initiatives.
Identify opportunities to optimize Oracle processes, workflows, and applications.
Lead stakeholder meetings, status updates, issue tracking, and escalation management.

Required Skills

5+ years of experience in Customer Success, Business Relationship Management, Application Management, or IT Service Management.
Strong experience with Oracle Applications / Oracle Cloud / Oracle Fusion.
Experience working with business stakeholders and enterprise IT teams.
Strong understanding of Oracle ERP, application support, user adoption, and process improvement.
Excellent communication, presentation, problem-solving, and stakeholder management skills.
Ability to manage multiple priorities and work independently.

Preferred

Experience with Oracle Fusion Cloud ERP.
Knowledge of Oracle Financials, Procurement, Projects, HCM, SCM, or EPM.
Experience with Oracle implementations, upgrades, integrations, or transformation projects.
Experience in the construction or engineering industry is a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10197390
Position Id: 9105234
Posted 7 hours ago

Company Info

About Nsight

The SAP practice team is lead by Top Tier Consultants who have provided SAP Project leadership from Conceptualization to Implementation and managed implementation teams of mid-size to large-size consultants. We have invested in our methodology and reusable models, and templates related to SAP Architecture and SAP Design Services. Some of our practitioners have been speakers and subject matter experts at SAP user conferences while making close ties with SAP America.

Our SAP Practitioners have an average SAP exposure of 9 years and have diverse experience in a wide spectrum of industries and understand the markets in which our clients do business. Our consultants keep themselves up to date with current technologies and have the business and technical experience to help clients align their business and IT strategies. The Nsight team has a proven track record to deliver projects on time and within budget. Our consultants are well versed in different methodologies, processes and tools. We deliver a great quality of work and provide a positive experience to clients with a sense of trust and comfort. Our best talented consultants offer complete business and IT solutions converging with the SAP suite of applications.

Locations
California, Minnesota, Canada, & India

Career Website
www.nsight-inc.com/career.html

News
www.nsight-inc.com/news.html

Twitter

Careers

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Contact the job poster

Sudha Palakurty

Senior Recruiter @ Nsight

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