Hi,

We are looking for a Technical Business Analyst in Columbia SC. If you are open to exploring new opportunities, I would welcome the chance to discuss this role with you in more detail and learn more about your career goals. Please send us your most updated resume and contact details.

Technical Business Analyst
Columbia, SC (ONSITE)
1 year project with possible extension

The Technical Business Analyst plays a critical role in supporting and enhancing the South Carolina Department of Public Health’s Human Resources systems, with a primary focus on the SCEIS SAP ECC platform along with other agency systems. This position bridges the gap between business needs and technical solutions by analyzing HR processes, identifying areas for improvement, and leveraging SAP functionalities to optimize workflows and data integrity.
The analyst collaborates closely with HR, IT, and Finance departments to ensure system capabilities align with organizational goals. Responsibilities include system analysis, testing, documentation, training, reporting, and project coordination. The role also supports system upgrades, ensures compliance with IT security standards, and contributes to the full software development lifecycle.
With a strong emphasis on data-driven decision-making, cross-functional collaboration, and continuous process improvement, this position is essential to maintaining the integrity, efficiency, and effectiveness of HR operations across the enterprise.

Specific duties and responsibilities will include but are not limited to the following:
System Analysis & Support

Study and understand system capabilities related to financial and administrative systems, including how DPH utilizes the South Carolina Enterprise Information System (SCEIS) SAP ECC modules.
Analyze HR business practices and processes to identify issues, gaps, or opportunities for improvement.
Recommend process enhancements using SAP functionalities within SCEIS.
Assist with system validation to ensure technical requirements are met.
Maintain system protocols by writing and updating procedures.
Assist with the system software life cycle process.

Testing & Implementation

Participate in system upgrades, patches, and enhancement projects.
Conduct unit testing, integration testing, and user acceptance testing (UAT) for new features or fixes.
Assist with production rollouts to ensure minimal disruption of services.
Partner with functional and technical stakeholders to ensure coordinated testing and smooth implementation of updates.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

5+ Years of Experience with analyzing, documenting, and improving business and system processes using various tools and methodologies.
5+ Years of Experience with SAP SuccessFactors or equivalent HRIS systems.
3+ Years of Experience with State HR/Payroll processes, data privacy standards (e.g., HIPAA, FLSA), and regulatory compliance frameworks.
5+ Years of Experience with creating user guides, SOPs, and technical documentation.
3+ Years of Experience with reporting, dashboard creation, and data visualization in SAP or Power BI
5+ Years of Experience with Microsoft Office products (Word, Excel, PowerPoint, Visio) and collaborative tools (SharePoint, OneDrive, Teams).

REQUIRED EDUCATION: Bachelor's or Master's Degree in a relevant field of work or 10 years’ equivalent work experience.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. EXPERIENCE WITH NIST INDUSTRY STANDARD INFORMATION SECURITY PRACTICES
2. EXPERIENCE WITH IT IMPLEMENTATION PROJECTS

Best Regards,
Sheetal Sharma
Director, Talent Acquisition at Syntricate Technologies Inc.
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Onsite role for Technical Business Analyst in Columbia SC

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