Senior Business Systems Analyst // Local to Indiana

Job Title: Senior Business Systems Analyst

Client: Indiana Department of Transportation (INDOT)

Location: Central Indiana - Local Candidates Only

Work Arrangement: Onsite, with remote work permitted upon request

Engagement: Long-Term Contract

Position Overview

The Senior Business Systems Analyst will operate at the enterprise level, performing comprehensive IT and data systems analysis to support agency-wide strategic and operational needs.

The role requires the ability to translate complex business problems into practical, actionable solutions through well-structured business requirements and user stories. The candidate will serve as a key bridge between business stakeholders, IT, data teams, project management, QA, and Digital Transformation teams.

Key Responsibilities

• Develop and maintain strong business relationships to present technology and data-driven solutions addressing organizational challenges.
• Serve as a business relationship manager for specialized functional/business areas and provide strategic guidance.
• Partner with IT and data practitioners, including Data Governance Managers, IT Project Managers, and QA Testers, to develop high-quality requirements.
• Translate complex technology and data concepts into clear business requirements and communicate business objectives to technical teams.
• Lead system reengineering and quality/efficiency improvement initiatives by identifying root causes and breaking down organizational silos.
• Collaborate with cross-functional teams to advance interoperability across INDOT systems, data, and business processes.
• Develop comprehensive business and user requirements with clear technical-to-business translation.
• Plan advanced integrations at both enterprise and detailed levels while working within governance frameworks.
• Support digital transformation strategic planning and organizational culture change.
• Manage expectations across customers, peers, vendors, and leadership.
• Follow established governance practices and promote their adoption across the organization.

Required Skills & Experience

• 8+ years of experience as a Business Analyst, Consultant, or similar technology/government role.
• 8+ years of business analysis and problem-solving experience in consultative or project environments.
• 8+ years of experience cultivating and managing relationships with multiple stakeholders.
• 8+ years of strong technical, written, and verbal communication skills across technical, data, business, PM, and leadership audiences.
• 8+ years of business requirements and user story creation/documentation.
• 8+ years of experience with Microsoft Office Suite, including Word, PowerPoint, and Excel.

Highly Desired Skills

• Understanding of SDLC.
• Experience with Azure DevOps.
• Experience with Salesforce, including business process support and requirements elicitation/documentation.
• Experience collaborating with technical and business stakeholders in a Salesforce environment.
• Salesforce Certified Business Analyst certification.
  
  Skill Matrix

  Skill	Required / Desired	Required Experience
  Experience as a business analyst, consultant, or similar role in technology or government	Required	8 Years
  Business analysis and problem-solving experience in a consultative or project setting	Required	8 Years
  Experience cultivating and managing business relationships with multiple stakeholders	Required	8 Years
  Strong technical, written, and oral communication skills with technical, data, business, PM, and leadership audiences	Required	8 Years
  Business requirements and user story creation and documentation	Required	8 Years
  Microsoft Office Suite - Word, PowerPoint, Excel	Required	8 Years
  Understanding of Software Development Life Cycle (SDLC)	Highly Desired
  Experience working with Azure DevOps	Highly Desired
  Salesforce platform experience, including business processes and requirements elicitation/documentation	Highly Desired
  Experience collaborating with technical and business stakeholders in a Salesforce environment	Highly Desired
  Salesforce Certified Business Analyst Certification	Highly Desired