Key Responsibilities
- Support the REDCap application hosted in AWS with user/project management, reports and surveys.
- Coordinate and implement REDCap software updates, patches, and version upgrades in collaboration with Vanderbilt University.
- Install, configure, and support REDCap External Modules using PHP on Linux/AWS environments including Apache/Nginx.
- Develop, maintain, and troubleshoot REDCap API integrations with internal and external applications and automate data flows.
- Serve as the primary technical contact for REDCap-related issues.
- Implement and maintain OIDC integration, Active Directory/LDAP, and SSL/TLS certificates.
- Prepare the scripts to load data to Redcap database using Data import tool or using Redcap APIs.
- Coordinate with AWS infrastructure teams regarding servers, storage, networking, SSL/TLS certificates, security groups, backups, and system monitoring.
- Provide day-to-day operational support, including troubleshooting application, infrastructure, and user issues, documentation and training.
- Monitor application performance and proactively identify and resolve issues.
- Support disaster recovery, backup validation, and system recovery activities.
- Develop automation scripts for reporting, and data validation (PHP and SQL).
- Maintain MySQL databases, perform queries and validation.
- Maintain technical documentation, standard operating procedures, and configuration documentation.
- Coordinate issue resolution with vendors, developers, database administrators, security teams, and business users.
- Participate in change management, release management, and production support activities.
- Ensure compliance with State security standards, applicable data privacy requirements, HIPAA compliance, and proper audit logging.
- Create and maintain Azure DevOps work items for REDCap enhancements, defects, upgrades, API development, and maintenance activities.
- Maintain priorities, assignments, status, dependencies, and target completion dates.
- Monitor dashboards and reports to identify aging or overdue work.
- Provide status reporting to IT leadership and Public Health program stakeholders.
Required Education: Bachelor's Degree
Top Required skills:
Five or more years of experience with PHP Microservices development with configuration and troubleshooting.
Five or more years of experience with MySQL database management.
Five or more years of experience with PHP configuration and troubleshooting.
Five or more years of experience with Python scripting for loading and query data.
Five or more years of experience designing, developing, implementing and troubleshooting RESTful APIs.
Five or more years of experience supporting enterprise web applications hosted on AWS.
Top Preferred Skills:
Experience supporting REDCap in a public health, healthcare, higher education, or research environment.
Experience with REDCap API integration and External Modules implementation.
Experience with Twilio / SMS survey gateway.
Never miss an opportunity! Create an alert based on the job you applied for.
