ServiceNow HRSD/ AI

Role: Servicenow HRSD/AI

Location: Remote, USA

Duration: 6+ Months

Mandatory Skills

Ui/Ux, product design ServiceNow HRSD, Customer-Facing Consulting, HR Domain Expertise, Executive Stakeholder Management, AI-Driven Process Transformation. 

Job Description:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• This may include using AI powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Overall 7+ years of work experience with ServiceNow platform a minimum of 5 years in a technical or techno-functional customer-facing role, delivering ServiceNow HRSD product line implementations for large organizations.
• ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications are desired, such as CTA.
• Strong ServiceNow platform knowledge with the ability to roll up sleeves and resolve technical issues while also understanding process nuances and KPIs that are critical for customer’s HR operations.
• Experience implementing ServiceNow HR Service Delivery products strongly preferred.
• Possesses deep-rooted expertise and an active presence in the HR industry, leveraging domain knowledge and industry relationships to shape product strategy and drive the success of HR-focused solutions.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with Agile methodologies and experience working in an Agile environment.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Experience working with cross-functional teams, including product, process owners, engineers, sales, and marketing professionals.
• Customer-focused mindset and commitment to delivering high-quality results.
• Proven track record of driving business growth and customer satisfaction through innovative technology solutions