Store Manager

Job description:

Job Overview

Crémeverse is seeking an experienced and dynamic Store Manager to lead our growing team. As the face of our dessert shop, you'll oversee daily operations, drive team performance, and ensure our customers leave with smiles and sweet memories. This is a hands-on role that blends leadership with creativity in a fast-paced, customer-focused environment.

Key Responsibilities

Manage daily store operations for smooth and efficient functioningLead and motivate team members to achieve sales goals and top-tier customer service

Handle inventory: place orders, restock, and coordinate with vendors

Track sales performance using POS systems and daily reporting

Prepare and manage payroll and help maintain budgeting

Maintain hygiene, cleanliness, and safety standards

Resolve customer concerns promptly and professionally

Assist with making rolled ice cream, faloodas, milkshakes, and boba tea

Collaborate on marketing efforts and special events with ownership

Analyze sales data and implement strategies to boost revenue

Develop and deliver staff training to enhance customer service and product knowledge

Perform additional duties as assigned by the management

Requirements

Proven experience in food service or retail management

Strong leadership and communication skills

Customer-first mindset with a passion for delivering great service

Proficient in basic budgeting and payroll tasks

Familiarity with POS systems and retail tools

Reliable, punctual, and energetic

Available evenings, weekends, and holidays

Bilingual candidates are preferred

Nice to Have

Creativity in dessert recipe development

Event coordination or party management experience

Interest in marketing, social media, or local promotions

Job Types: Full-time, Part-time, Contract

Benefits:

Employee discount
Flexible schedule
Paid time off

Shift:

10 hour shift
8 hour shift
Evening shift
Night shift
Ability to Commute:

Irving, TX 75063 (Required)