ServiceNow Developer
Kainos Innovative Solutions Inc
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Job Details
Skills
- Agile
- UI
- Unit Testing
- Web Portals
- Workflow
- Scripting
- ITIL
- Development Testing
- Change Request Management
- IT Service Management
Summary
We are seeking an experienced ServiceNow ITSM Technical Consultant with strong expertise in ServiceNow platform development, ITSM implementations, integrations, and workflow automation. The consultant will be responsible for designing, configuring, developing, and supporting ServiceNow ITSM solutions while working closely with functional consultants, architects, and business stakeholders.
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Key Responsibilities:
- Configure and implement ServiceNow ITSM modules:
- Incident Management
- Problem Management
- Change Management
- Request Management
- Knowledge Management
- Service Catalog
- CMDB
- Develop and customize ServiceNow applications using:
- Business Rules
- Client Scripts
- Script Includes
- Flow Designer
- UI Policies
- UI Actions
- Record Producers
- Catalog Items
- Build and maintain integrations using:
- REST APIs
- SOAP APIs
- IntegrationHub
- MID Servers
- Develop workflow automation and approval processes.
- Support platform upgrades, patching, deployments, and production support activities.
- Troubleshoot and resolve ServiceNow application and integration issues.
- Collaborate with business analysts and functional consultants to translate requirements into technical solutions.
- Participate in code reviews and follow ServiceNow development best practices.
- Create technical design documents and unit test documentation.
- Support Agile delivery processes including sprint planning, development, testing, and deployment.
Mandatory Skills :
- ServiceNow Platform
- ITSM
- Service Catalog
- CMDB
- Flow Designer
- IntegrationHub
- Service Portal / Employee Center
- Development
- JavaScript
- Business Rules
- Client Scripts
- Script Includes
- UI Policies
- UI Actions
- ACLs
- Integrations
- REST APIs
- SOAP APIs
- MID Server
- Import Sets
- Transform Maps
- Methodology
- ITIL
- Agile / Scrum
Preferred Certifications
- Mandatory
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)
- ServiceNow Certified Application Developer (CAD)
- Additional Advantage
- ITIL v4 Foundation
- CIS-Discovery
- CIS-Data Foundations
- CIS-CSM
- CIS-HRSD
- Experience Requirements
- 3-7 years of ServiceNow experience
- Minimum 3 years of ITSM implementation experience
- Hands-on experience with Incident, Problem, Change, Request, and Knowledge Management.
- Experience with ServiceNow integrations and workflow automation.
- Experience working with enterprise customers in implementation or support projects.
- Good understanding of ServiceNow development lifecycle and best practices.
- Dice Id: 91138973
- Position Id: 26
- Posted 3 hours ago
Company Info
About Kainos Innovative Solutions Inc
Kainos was established in early 2019 and is headquartered in Falls Church, Virginia. Though a humble beginning, we bring proven expertise in-depth knowledge gained through working in key roles in multinational companies serving global customers in the IT industry over the last few decades.
With our expertise, we understand the complexity of today’s and next generation technologies. This enables us to deliver Innovative solutions for global challenges that are scalable, optimal and secure for Government Agencies and Commercial Clients delivered on-time customized to fit the budget and meeting the business needs. Our areas of expertise include providing Digital Services, Application, Data & Infrastructure Services, Cyber Security Services, Professional Services, and Customer Support Services.
Our focus is to offer customized solutions and service with cost effective solutions. We faithfully strive to be a customer-centric organization.
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