Role: Enterprise Project Manager
Location: Columbia, SC (Hybrid/ 3 days a week onsite)
Duration: 12+ months
Job Description:
Interview Process: 1 round, virtual
SCOPE OF THE PROJECT:
The division of technology services manages the operations of the PALMETTO AUTOMATED CHILD SUPPORT SYSTEM (PACSS) which is the federal certified child support system of record . THE PACSS system requires project management services to manage on-going maintenance and operations activities, including management of M&O system vendor contract.
Daily Duties / Responsibilities:
This position will work collaboratively in a leadership position within the DTS team and with close collaboration of the Child Support Services Division (CSSD) and will perform the following:
Using the PMI project management principles, leads the PACSS team in efforts to manage, coordinate and oversee a vendor team that provides on-going system Operations and Maintenance (O&M) services for the new Palmetto Automated Child Support System (PACSS).
As the Project Manager, leads initiatives across multiple functions and teams by planning,
directing, and coordinating to the project objectives with consideration for risk.
Plays a leading role in managing the agency's formal application change management process; ensures that requests for application changes are vetted and prioritized; manages these changes throughout the entire software development life cycle.
Works with State and Vendor project teams to ensure that reported system defects are properly documented, triaged, prioritized and resolved; Working with the vendor team, manages these code changes throughout the software development life cycle.
Working with state and vendor team resources, ensures that an accurate project schedule,
detailing all approved work, is properly updated and maintained.
Develops and delivers monthly management reports showing progress of work against the approved schedule; Provides state project team with guidance and instruction to collect needed data and metrics for these reports; Presents progress report findings to DSS executive management
Plays a leading role in developing plans and process for system O&M knowledge transfer from vendor team to State team member.
Works with management and other Project Leaders to continually identify and implement organization-wide process improvements.
Lead the IRS PUB 1075 Audit Activities for the SC57X-CS for the PACSS system.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
7+ years' experience as a project manager using PMI project management methodologies,
7+ years' experience in information technology including computing, telecommunications, printing, data storage, data transmission etc.
7+ years of experience with large scale production system implementation.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Experience related to Child Support Enforcement system design and development Experience with TFS, MS Project, SharePoint, or Power BI.
REQUIRED EDUCATION:
Bachelor's degree
REQUIRED CERTIFICATIONS:
Project Management Professional (PMP)
ADDITIONAL SKILLS:
Ability to plan, organize, instruct, and review the work of a large team.
Ability to communicate (orally and written) effectively with technical, non-technical staff, customers / stakeholders (State and Federal) and executives.
Ability to communicate effectively with information technology staff.
Strong analytical and problem-solving skills
Detail-oriented and highly organized
Strong presentation and communication skills
Self-motivated driver able to make progress despite obstacles
Strong servant leader able to lead and work with multiple diverse roles and personalities.
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