Oracle Integration Cloud(OIC) Lead

Title : Oracle Integration Cloud(OIC) Lead (USC)

Location : Richardson, TX

Duration : 12+ Months

Detailed Job Description:

• OIC Expertise: Deep hands-on experience with Oracle Integration Cloud (OIC Gen 2/Gen 3), PaaS components, Visual Builder.

• Fusion Knowledge: Strong understanding of Oracle Fusion Cloud (ERP, HCM, SCM) data models and APIs.

• Technical Proficiency: Expertise in REST/SOAP, JSON, XML, Java, PL/SQL, and OCI services (API Gateway, Vault).

• Support Experience: Proven ability in L1/L2/L3 support and managing complex technical issues.

• Problem-Solving: Strong analytical skills to decipher logs and traces for root cause analysis.

• Excellent communication, problem-solving, and leadership skills

Key Responsibilities:

• Troubleshooting: Resolve complex production issues, perform root cause analysis, and maintain documentation.

• Integration Support: Troubleshoot and resolve critical incidents in OIC, APIs, file transfers, and data flows.

• Technical Leadership: Provide expert guidance, conduct code reviews, and mentor junior developers on OIC, Fusion, and OCI best practices.

• Design & Development: Develop and maintain complex integrations, ensuring scalability, security, and performance.

• Client & Stakeholder Collaboration: Engage with business analysts and stakeholders to understand requirements and communicate solutions.

• Patch & Release Management: Analyze quarterly updates, perform pre-testing, and coordinate regression/UAT testing.

• Documentation: Maintain support documentation, FAQs, and knowledge base articles.

• Service Request Management: Log and manage Service Requests (SRs) with Oracle Support.

• Performance Tuning: Perform system tuning and troubleshooting for optimal performance.