Senior Business Analyst

RESPONSIBILITIES:
Kforce has a client in Chicago, IL that is seeking a Senior Business Analyst.

Responsibilities:
* Identify and analyze business problems across loan origination and servicing processes, defining scope and solutions including requirements, process optimization, and system
enhancements
* Lead requirements gathering sessions with stakeholders across origination, servicing, operations, compliance, and IT teams
* Collaborate with stakeholders (operations, underwriting, compliance, IT) to gather, document,
and validate business and system requirements
* Document current-state and future-state process flows and perform gap analysis within loan origination systems
* Partner with technology teams to design and implement LOS enhancements, integrations, and configurations
* Support all aspects of the project lifecycle, including requirements gathering, solution design,
testing, implementation, and post-production support
* Participate in full project lifecycle activities, including requirements definition, solution design, testing, and deployment
* Maintain and manage project artifacts (requirements, process maps, issue logs, implementation plans, etc.)
* Assess regulatory impacts and ensure solutions align with lending compliance requirements
* Support the Project Manager with planning, execution, risk identification, and delivery tracking
* Act as liaison between business users and technology teams to ensure solutions meet business needs
* Identify, track, and resolve issues related to loan data, system performance, or integration points
* Support system implementations, upgrades, and releases, as needed
* Build and maintain strong relationships with internal stakeholders and external partners/vendors
* Perform other duties as assigned

REQUIREMENTS:
* Strong knowledge of end-to-end lending lifecycle, including origination (application, processing, underwriting, closing) and servicing (boarding, payment processing, escrow, customer management)
* Working knowledge of WGS NetOxygen (NetO) configuration, workflows, and data structures
preferred
* Familiarity with FIS; Advanced Loan System (ALS) including servicing processes and system
integrations is also preferred
* Experience with system integrations and data flow between LOS and servicing platforms, including loan boarding and data reconciliation
* Proficiency in business process modeling, process mapping, and gap analysis
* Ability to create clear and well-structured business and system requirements (BRDs, user stories, functional specs)
* Experience supporting UAT, SIT, and regression testing, particularly across LOS-to-servicing integrations
* Understanding of lending compliance and regulatory considerations (e.g., servicing transfers,
disclosures, reporting)
* Strong analytical, problem-solving, and critical thinking skills
* Ability to manage competing priorities and resolve small to moderate conflicts independently
* Strong communication, facilitation, and stakeholder management skills across business and technology teams

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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