VTC Technician

VTC TECHNICIAN
Onsite-Rock Island, IL
TECHNICAL SKILL

• Customer Service
• Troubleshooting
• A/V
• Video Teleconference
• Hardware Support
• Windows
• End-User

DESCRIPTION
Our Government team is expanding networking capacity, as a result we are hiring a VTC Technician. The VTC Technician will work with end-users and government officials to setup, configure and provide ongoing support for Video Teleconferencing and Network Systems. In this role you will work in collaboration with Desktop, Administration and IT Networking teams. The VTC Technician will support mission-critical and media operations. You will facilitate and coordinate various media resources to stand up and connections across locations.
DUTIES

• Schedule and manage telephone meetings using phone conference, VTC and UC systems.
• Troubleshoot problems such as joining, conducting, and participating in phone conferencing and meetings.
• Support operations and maintain tasks for a variety of media systems, including live and delayed streaming broadcasts.
• Perform system integrity and connectivity tests to ensure system availability.
• Asses and report performance and usage numbers.
• Ensure compliance with policies and procedures including DoD and STIG requirements.
• Develop and maintain documentation of all processes associated with administration.
• Demonstrate customer services skills and field questions for troubleshooting.
• Maintain knowledge of VTC Technology and equipment for meeting types across sites.
• Support communications/media systems.
• Identify failed devices and communicate appropriately.
• Take direction, as assigned.

WORK ENVIRONMENT

• Onsite, Government.
• Will be interacting with officials, administrators, and high-ranking staff.
• Ability to be on feet all day.
• Need to be able to lift 50+ lbs.

COMPLIANCE

• Background Check
• Drug Screen
• I9

START DATE

• Interviews begin week of June 8
• Start Date: July 27, 2026

SHIFT

• 1st Shift Core Hours
• Monday-Friday
• Saturdays & Sundays off

Job Type & Location
This is a Contract position based out of Rock Island, IL.
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Rock Island,IL.
Application Deadline
This position is anticipated to close on Jun 5, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.