23689 - Information Technology Resource Manager

Suffolk, VA, US • Posted 19 hours ago • Updated 6 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Data Analysis
  • Information Security
  • Records Management
  • IT Security
  • Procurement
  • Telecommunications
  • Performance Monitoring
  • Auditing
  • Collaboration
  • Partnership
  • Telephone Exchange
  • IT Infrastructure
  • Writing
  • Inventory
  • Database Administration
  • Reporting
  • Customer Relationship Management (CRM)
  • Management
  • Computer Hardware
  • Microsoft Office
  • Database
  • Web Development
  • Cyber Security
  • Inventory Management
  • Budget
  • Network
  • Training
  • Business Administration
  • Service Delivery
  • Information Technology
  • Billing
  • Service Level
  • Documentation
  • Recruiting
  • DMV

Summary

Job Description

Coordinate with the Commonwealth infrastructure provider to ensure District receives support and services needed to perform VDOT's business. Serve as primary contact for IT needs for district technology users with responsibility for District IT security management.

How you will contribute:
  • Business Technology Solutions: Serve as primary contact for all district-wide technology users to ensure VDOT technology needs are met to include coordinating support of computer applications used in the development of proposals, six-year plans, budget spend plans, etc. Provide oversight and approvals of telecommunication services. Coordinate data analysis among reporting teams.
  • District Technology Budget Development and Management: Review and analyze district technology needs to include recommendations and coordination of technology infrastructure in existing and new facilities. Identify efficiencies and effectiveness and recommend cost reductions.
  • Information Security Policy Implementation: Manage district IT security to include account processing and records management. Review and process IT security requests. Serve as a resource to district management on identifying abuse.
  • Technology Review and Procurement Coordination: Review, analyze need, and approve district technology procurements including telecommunication requests. Coordinate the delivery and installation of goods and services.
  • VITA Partnership Support Coordination and Performance Monitoring: Serve as district liaison with VITA partnership. Develop and implement strategic tactical plans and initiatives. Interpret contractual requirements to monitor, evaluate, audit and report on performance and service delivery related to VITA partnership. Monitor IT equipment inventory. Reconcile and investigate discrepancies and billing issues. Review and reconcile VITA bill and report discrepancies to Central Office.


  • What will make you successful:
  • Ability to analyze and evaluate data and coordinate technology services and support for a large organization.
  • Ability to analyze organizational technology needs and to coordinate technology infrastructure in existing and new facilities.
  • Ability to communicate effectively orally and in writing with internal and external customers.
  • Ability to develop and execute short and long-term performance goals and to build and sustain customer relationships.
  • Ability to effectively develop and monitor a technology inventory and budget.
  • Ability to manage and share network files and folders.
  • Ability to supervise and train staff.
  • Ability to troubleshoot basic IT issues and to make referrals for assistance.
  • Advanced skills with web navigation as well as web development skills using web publisher software.
  • Knowledge of budget development principles.
  • Knowledge of inventory management principles and practices.
  • Knowledge of technology and methodology of computer and network systems and software.
  • Skill in the use of MS Office Suite to include database management and reporting.

  • Minimum Qualifications:
  • Ability to analyze, evaluate data, coordinate technology services and support for a large organization.
  • Ability to develop and execute short and long-term performance goals and to build and sustain customer relationships.
  • Ability to manage and share network files and folders, as well as troubleshoot basic IT issues and make referrals for assistance.
  • Ability to supervise and train staff.
  • Advanced technical skills in the use of computer hardware and software to include MS Office Suite, advanced database skills, web development and navigation.
  • Experience applying knowledge of network applications and cyber security.
  • Knowledge of inventory management, budgeting principles and practices.
  • Knowledge of technology and methodology of computer and network systems and software.

  • Additional Considerations:
  • A combination of training, experience, or education in Business Administration, Information Technology or related field desired.
  • Experience monitoring contract service delivery in an information technology environment.
  • Experience preparing, reviewing and reconciling contract billing within contract or service level specifications.

  • Click below to learn more about the Competency Model associated with this Position:
    Competency Model

    Physical Requirements
    Physical Requirements

    VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
    VDOT Code of Ethics
    Standards of Conduct

    Qualifications

    Physical Requirements
    Physical Requirements

    About Us

    VDOT utilizes a market based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.

    In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at , or DBVI at .

    Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer.

    Please be aware all VDOT positions require pre-employment screenings. These screenings may include the following:

    • Fingerprint based Criminal History Background Check
    • DMV Record Check
    • Work History Verification
    • References
    • Pre-employment physical
    • Drug screen
    Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
    • Dice Id: RTX15868d
    • Position Id: d453f03da7a816b4da1228221f7523df
    • Posted 19 hours ago
    Create job alert
    Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

    Similar Jobs

    No location provided

    11d ago

    Full-time

    Virginia

    Today

    Full-time

    USD 55,000.00 - 60,000.00 per year

    Richmond, Virginia

    27d ago

    Easy Apply

    Contract

    Depends on Experience

    Remote

    Today

    Full-time

    Search all similar jobs