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Help Desk Technician

El Segundo, CA, US • Posted 2 hours ago • Updated 2 hours ago

Full Time

On-site

USD $40,001.00 - 80,000.00 per year

SAIC

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Help Desk
Software Testing
Software Packaging
Policies and Procedures
Data Integrity
Management
Computer Hardware
Auditing
Servers
Regulatory Compliance
Tier 2
Promotions
Standard Operating Procedure
Microsoft Windows
Operating Systems
Issue Tracking
Call Center
Customer Service
Security+
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2611996

Location: El Segundo, CA, US

Date Posted: 2026-04-29

Category: Information Technology

Subcategory: Sys Administrator

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking you, our latest Help Desk Technician on the Horizon Program to support the United States Space Force's Program Executive Office for Space Domain Aware and Combat Power portfolio in El Segundo, CA. If you like computers, software testing, or just about anything information technology related in the Space and Ground systems field, then this could be the right job for you.

Fun stuff you will do on the job:

Provide critical call center support for complex environments, operating systems, servers and workstations.
Coordinates and performs complex software installations and upgrades to operating systems and layered software packages.
Schedules, installations and upgrades in accordance with established IT policies and procedures.
Monitors and reports issues to system owners to ensure optimum performance levels and system integrity while minimizing downtime. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities.
Assist system owners with hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
Assist Tier 2 administrators with the development, implementation and promotion of standard operating procedures and schedules.

Qualifications

This is you:

Bachelors Degree or four years of relevant experience in the following fields:
- Windows operating systems
- Trouble ticket administration
- Call center customer service
Current Security + certification.
Must have a current Secret security clearance.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2611996
Posted 2 hours ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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