Servicenow Product Owner - Snow

This position is on W2 and we are only looking for W2 and local candidates. No Visa sponsership no C2C

Job Description:

• Hands-on backlog ownership.
• ITOM as domain authority, not adjacent exposure.
• Governance routing and developer protection, exercised collaboratively.

• This person is the domain authority accountable for capability maturity, backlog health, prioritization, stakeholder alignment, and governance discipline
• They stay out of configuration and development, but they do own the capability outcomes and ensure requests are routed through the right governance paths
• Devs aren't tied to each module, they have 6 devs working in all the modules and 1 arch so these SN Capability Lead will be working with them and a Scrum Master

• This role is a true Product Owner role but utilizing the title of capability owner to make the distinction between another area in the org that works with go to market products.
• The ServiceNow ecosystem is already built; this person will be responsible for enhancing capability that already exist on the platform. A big focus will be on maturing capabilities and moving ServiceNow into enterprise applications.
• Will be assisting to the following cycle of modules: SecOps, IRM, GRC. SecOps and IRM are the most important right now.
• SecOps is underutilized and in the early adoption stage, will need a lot of maturity.
• IRM is on a maturity journey, recently configured for business use and is the scaling stage.

• Currently on an AI journey, looking to build out a platform and should have a pilot by the end of the year.

• Backfill

• Will work with various stakeholders and ServiceNow Delivery
• ServiceNow Delivery consists of Architect and Developers. Developers move across platforms.

• End to end ownership of ServiceNow capabilities across SecOps, GRC, and IRM.
• Manage cross domain backlog and prioritization.
• Enhance ServiceNow capabilities, mature SecOps and IRM modules.
• Story creations, adoptions, etc.

• Must be able to go onsite in Kansas City or Raleigh NC. Will be 3 days onsite for the first 90 days with Wednesdays mandatory.