Senior Scrum Lead

Who We Are:

MetLife Legal Plans is the leading consumer legal service in the United States. Whether you are making a will after starting a family, negotiating the contract on your dream home, or just want the peace of mind of having our network of 18,000+ attorneys on your side, we make it easy and affordable to get quality legal help.

We are trusted by nearly 5 million families and more than 200 Fortune 500 companies who provide our service as an employee benefit.

It's an exciting time to join our team. We are growing quickly and have a bold vision for our future as we evolve our company to dream bigger, move faster, and use creativity and technology to build products people love.

MLP's Success Principles:
We change and innovate for sustained performance
We collaborate and empower each other to succeed
We deliver for our customers

This position is fully remote. The ideal candidate can be located anywhere in the continental United States.

The Senior Scrum Lead is a senior professional who holds a leadership role in managing and enhancing MetLife Legal Plans' Agile Project Management practice. This individual is responsible for overseeing the design, development, implementation, and continuous improvement of MLP's Scrum Teams. The Senior Scrum Lead a critical role in ensuring the implementation of features in MLP's application landscape.

A Senior Scrum Lead should possess a strong background in Agile Project Management, IT risk management, cybersecurity, and information security. Leadership qualities, effective communication skills, and the ability to collaborate with various stakeholders are essential for success in this role. Staying informed about industry trends, emerging threats, and changes in regulatory requirements is also crucial.

A day in the life of a Senior Scrum Lead at MetLife Legal Plans:

Agile Team Management:
Lead up to 2-3 onshore scrum teams in moderate complexity workstreams.
Facilitate daily stand-ups, iteration reviews and iteration planning ceremonies to ensure full team engagement.
Collaborate with Product Management to support short and long-term release planning, while maintaining a healthy team backlog ready for delivery.
Shield the teams from external interference to enable optimal functionality and productivity.
Anticipate and address or escalate potential or actual impediments to team delivery (cultural barriers, logistic challenges).
Collaborate with the Enterprise Architect and other Scrum Leads to remove impediments across collaborating teams.
Facilitate communication between technical and non-technical stakeholders
Track and report on Agile team metrics (Burndown/up, velocity), escalating issues as needed.
Coach teams through the exploration and adoption of agile engineering practice (e.g., test automation, CI/CD, BDD, TDD, Agile Architecture).
Contribute best practices in Scrum Lead Community of Practice.
Aware of and adhere to audit/compliance requirements for execution.

Essential Business Experience and Technical Skills:

Required:
5+ years related experience as an Agile project team member with strong knowledge of Agile principles, concepts, and methodology.
5+ years of experience in Software Engineering or Project Management focusing on product development and Agile development.
Advanced presentation, influencing, facilitation and relationship management skills.
Comfortable discussing business functions, operations, strategies, and objectives.
Experience leading training and workshops.
Thought leader in applying new concepts and coaching approaches to the Scrum Lead community.
Ability to explain and influence reporting shift from waterfall to Agile metrics.
One or more Scrum Certifications: Certified Scrum Professional (CSP), Product Owner (CSPO), Certified ScrumLead (CSM), Professional ScrumLead (PSM), Scaled Agile Framework (SAFe) Certification (SSM, SASM)

Preferred:
Bachelor's degree in Computer Science, Business, or a related discipline.
Experience working in a Scaled Agile Framework (SAFe) environment.

Travel:

Occasional travel may be required. 10% or less expected.

Note: This job description in no way states or implies that these are the only duties to be performed by the associate in this position. Associates will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent will possess the skills, aptitude and ability to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.