Salesforce Administrator - Harrisburg, PA/Baltimore, MD/Wilmington, DE/Newark, NJ/Martinsburg, WV

Job Title: Salesforce Administrator
Location: Harrisburg, PA/Baltimore, MD/Wilmington, DE/Newark, NJ/Martinsburg, WV
Can do Only W2, No C2C

Job Summary:

• We are seeking an experienced Salesforce Administrator with 10+ years of overall IT experience and at least 3+ years of Salesforce Administration experience.
• The ideal candidate will be responsible for supporting and enhancing Salesforce environments through configuration, user management, reporting, release management, data quality initiatives, and stakeholder collaboration.

Key Responsibilities:

• Administer and maintain Salesforce environments to support business requirements.
• Configure and manage Salesforce Flows, Validation Rules, and Approval Processes.
• Develop and maintain Reports and Dashboards to provide business insights.
• Create and manage Custom Objects, Record Types, and Page Layouts.
• Perform User Management, including Profiles, Permission Sets, and Role Hierarchies.
• Gather business requirements and collaborate with stakeholders to deliver effective solutions.
• Manage data migration activities and ensure data quality standards are maintained.
• Support integrations and APIs across Salesforce and external systems.
• Perform testing, release management, and deployment activities.
• Create end-user documentation and provide user training.
• Collaborate with cross-functional teams to improve platform efficiency and usability.
• Ensure system configurations align with business and compliance requirements.

Required Skills:

• 10+ years of overall IT experience.
• 3+ years of Salesforce Administration experience.
• Hands-on experience with Salesforce Flows.
• Experience with Validation Rules.
• Experience with Approval Processes.
• Strong knowledge of Reports and Dashboards.
• Experience with Custom Objects.
• Experience with Record Types.
• Experience with Page Layouts.
• Expertise in User Management.
• Experience with Profiles, Permission Sets, and Role Hierarchies.
• Strong requirements gathering and stakeholder management skills.
• Experience with Data Migration and Data Quality Management.
• Knowledge of Integration Support and APIs.
• Experience with Testing, Release Management, and Deployments.
• Experience creating end-user documentation and delivering training.
• Strong communication and analytical skills.

Preferred Qualifications:

• Salesforce Certified Administrator.
• Salesforce Advanced Administrator Certification.
• Salesforce Platform App Builder Certification.
• Experience with OmniStudio.
• Experience with Vlocity.
• Experience with DataRaptors.
• Experience with Integration Procedures.
• Experience with Experience Cloud.
• Experience with Service Cloud.
• Experience with Government Cloud.
• Knowledge of Apex.
• Experience with Lightning Web Components (LWC).
• Experience with Copado.
• Experience with Git.
• Experience with CI/CD pipelines.

Soft Skills:

• Excellent verbal and written communication skills.
• Strong stakeholder management and relationship-building abilities.
• Exceptional analytical and problem-solving skills.
• Ability to work independently and collaboratively.
• Strong organizational and multitasking capabilities.
• Self-motivated with strong ownership and accountability.
• Ability to effectively train and support end users.

Mandatory Skills:

• Salesforce Administration
• Salesforce Flows
• Validation Rules
• Approval Processes
• Reports and Dashboards
• Custom Objects
• Record Types
• Page Layouts
• User Management
• Profiles
• Permission Sets
• Role Hierarchies
• Requirements Gathering
• Stakeholder Management
• Data Migration
• Data Quality Management
• Integration Support
• APIs
• Testing
• Release Management
• Deployments
• End-User Training
• Documentation