Desktop Support

Job Responsibilities: Manage desktop device (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and deskside support services. Manage hard and soft break-fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (Field Users) Devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools). Support,

Wiss, Janney, Elstner Associates Inc. (WJE) is a global firm of engineers, architects, and materials scientists committed to helping solve, repair, and avoid problems in the built world and construction industry. Since 1956, our applied experience from more than 175,000 projects and our state-of-the-art laboratory and testing facilities have made WJE a leader in providing innovative yet practical solutions to the clients we serve. From historic preservation to post-disaster safety assessments, w

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not

Position: Desktop Engineer Location: Rosemont, IL 60018 (Onsite) Hiring: Fulltime with Hexaware Technologies Key Responsibilities: Image, configure, deploy, and maintain desktop and laptop computers.Install, upgrade, and support Windows operating systems and standard business applications.Troubleshoot and resolve hardware issues involving desktops, laptops, monitors, docking stations, and peripherals.Diagnose and resolve software-related issues, including operating system errors, application fa