Application Support Engineer

Remote • Posted 30+ days ago • Updated 23 hours ago
Full Time
Remote
$80,000 - $100,000/yr
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • Java
  • SQL
  • C#
  • Azure
  • CI/CD
  • Agile
  • ITSM

Summary

Job Description:

  • Works on moderate to complex issues where analysis of situations or data requires an in-depth knowledge of the Function/BU/Fiserv.
  • Manage Issuer Solutions ITSM quality through standardized operating procedures, best practices and focus on continuous improvement initiatives.
  • Evaluate and assess daily, weekly, monthly, yearly operational, and technical metrics/KPIs for continuous improvement opportunities to help minimize financial and reputational impact to Fiserv and our clients.
  • Partner with multiple divisions, both business and technical, throughout the firm to drive a reduction in client impacting incidents, improvements in MTTR, change success and problem management.
  • Support and drive automation, elimination, and simplification of our current processes.
  • Participation in an on-call production support schedule, if needed.
  • Other duties as assigned to support the Issuer Solutions Organization.
  • 4+ years experience in software development
  • 2+ years of experience in Java, C, C#, C++, or similar programming languages
  • 2+ years of experience in SQL databases
  • 2+ years of experience in AWS, Azure, or Google Cloud Platform services
  • 2+ years of experience with CI/CD pipelines and DevOps practices
  • 2+ years of experience with Agile methodologies.
  •  

 

Basic Educations Qualifications for Consideration:

  • Bachelor’s degree or foreign equivalent required.
  • Will also consider one year of relevant work experience in lieu of every year of education.

 

Preferred Skills, Experience:

  • At least 3 plus years of experience in Unix, Oracle, Windows, AWS, Azure, Redhat Openshift, ARO clustering, MongoDB, Yugabyte, job scheduling tools and Java
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10199915
  • Position Id: 8849653
  • Posted 30+ days ago
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