Junior ETL support developer for CTH position

Junior ETL support developer for CTH position.

• Experience – 2-3 years
• CTH – Yes, 6-month CTH.

Visa:  / GC

Application Support Engineer - ETL & Informatica

Alight is looking for an ETL/Informatica Application Support Engineer with strong analytical skills, excellent troubleshooting abilities, and a proactive approach. The ideal candidate will drive stability and continuous improvement in production environments, working independently in a fast-paced setting while delivering high-quality support within the Applications Support team.

Key Responsibilities

The individual will be involved in the following critical support and operational activities:

• Monitor, support, and troubleshoot ETL and data integration workflows across production, QA, and development environments to ensure smooth daily operations.
• Analyse and resolve incidents, job failures, and performance issues related to Informatica workflows, mappings, and SQL jobs.
• Own and maintain ETL components including Informatica mappings, metadata, scripts, schedules, and operational procedures. Identify opportunities to optimize performance, scalability, and reliability of existing jobs/processes.
• Ensure stability of data ingestion pipelines spanning batch, near‑real‑time, and real‑time patterns. Fine‑tune ETL solutions by developing a deep technical understanding of data flows and upstream/downstream dependencies.
• Collaborate with DBAs and Data Architects to implement appropriate data partitioning, indexing, and optimization strategies to enhance job performance.
• Develop or modify SQL scripts, stored procedures, database triggers, and queries as part of incident resolution, change requests, or performance tuning.
• Work closely with cross‑functional and offshore teams, ensuring timely resolution of issues, clear communication, and adherence to support SLAs and operational guidelines.
• Manage multiple concurrent support tickets, change requests, and enhancement tasks, balancing priorities based on business impact and urgency.
• Ensure compliance with published support, development, coding, and testing standards, as well as change management practices.

Ideal Experience & Critical Competencies

• Strong analytical thinker with the ability to troubleshoot complex data and integration issues effectively.
• Flexible, adaptable, and pragmatic, with the ability to remain focused on objectives while handling shifting priorities.
• 3-5 years of experience in ETL application support, Informatica PowerCenter/Cloud, and SQL Server in production environments.
• Practical experience with SQL Server, including schema understanding, stored procedure development, query tuning, and optimization.
• Hands‑on experience with job scheduling tools such as Control‑M or AutoSys for monitoring and support automation.
• Excellent communication skills and ability to work both independently and as part of a distributed global team.
• Bachelor’s degree in a technology or engineering field.