MIT/WinClient Touch Services Technician

Our client is looking for an MIT/WinClient Touch Services Technician for a 3-month contract in Rio Rancho, NM 87124.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 Months
Required Skills & Experience

• Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
• 3-5 years of technical experience.
• Windows imaging experience.
• Intermediate Windows OS troubleshooting experience.
• Able to lift up to 35 lbs. solo. May be required to walk / sit / stand / crawl / kneel for extended periods.
• Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles).
• Ability to climb ladders and work from heights.
• Must be able to work independently as well as in teams of 3-4 and be flexible.
• Cleanroom experience recommended.
• Excellent customer service skills and excellent written / verbal communication skills.
• Knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11.
• Strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects.
• Able to multitask and prioritize between multiple factory issues.
• Server install support experience.
• Technical certifications.

What You Will Be Doing Daily Responsibilities

• Troubleshooting and repairing software and hardware issues on the factory computing equipment.
• Troubleshooting will take place on the system, module, and component levels.
• Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process
• Integration (PI) to troubleshoot complex issues as a team.
• Help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment.
• Responsible for communication with customers, Client technicians, and software/hardware specialists.
• Mount servers into the rack in the Datacenter.
• Connect the network cable.
• Set up iLO based on the document provided.
• Basic troubleshooting.
• Patching of servers and clients.
• Network Physical Touch Support.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.